Technical Writer

Company Name: Plan IT Packaging Systems Inc.

Work Location/Setting: On-site, Office

Terms of Employment: Permanent, Full-time

Start Date: As soon as possible

AREA OF SPECIALIZATION
Technical writing

POSITION DUTIES:
We are seeking a Technical Writer to develop clear, accurate, and user-friendly documentation describing specialized machinery and technical products. The successful candidate will gather technical information and translate complex concepts into clear language that can be easily understood by clients, internal staff, and other stakeholders.

This role focuses on preparing product documentation, specifications, catalogues, website content, and operational materials that support understanding and use of technical equipment. Strong familiarity with the company’s products and the ability to communicate technical concepts clearly are more important than formal academic credentials.

Key Responsibilities

Prepare, write, and maintain technical documentation describing machinery, equipment, and related technical processes

Develop detailed product specifications and technical descriptions based on internal product knowledge

Create product catalogues outlining features, capabilities, and technical characteristics of equipment

Write and revise technical content for the company website to clearly explain technical concepts in language accessible to clients

Translate complex technical information into practical, user-friendly documentation

Prepare instructional materials, reference documents, and explanatory guides related to technical products

Develop and maintain internal operational documentation and structured forms used to support technical workflows

Organize technical material logically to ensure clarity, consistency, and ease of use

Collaborate with internal team members to gather technical information and ensure documentation accuracy

Review and update documentation to reflect product improvements and operational changes

Ensure consistency of terminology, formatting, and presentation across all technical materials

Adapt technical content for different audiences, including clients, internal users, and stakeholders

Qualifications

Demonstrated ability to understand and clearly explain technical or mechanical concepts

Strong writing and document organization skills

Experience preparing technical descriptions, manuals, catalogues, or structured documentation

Ability to present complex information in plain language suitable for non-technical audiences

Practical familiarity with the company’s products or similar technical equipment

Strong attention to detail and accuracy in written materials

Ability to work independently and manage multiple documentation projects

Comfort working with technical subject matter and structured information

Preferred Experience

2-3 years of relevant experience

Experience in the packaging automation machinery industry

Experience preparing product documentation or technical content

Experience writing website content explaining technical products or services

Experience working with machinery, manufacturing, engineering, or technical equipment

Experience developing structured forms or internal documentation

Ability to organize technical information in a clear and consistent manner

Work Conditions, Physical Capabilities & Personal Suitability

Organized

Team player

Analytical

Only apply for this position if you are:

a permanent resident of Canada

a temporary resident of Canada with a valid work permit

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