Sales Manager

Sales Manager

The Old Edwards Hospitality Group owns and operates three hotels, two golf courses, multiple restaurants, a world-class Spa, and sixteen unique and individual events sites, all on the Highlands Plateau. Old Edwards Inn and Spa, our flagship Resort, is in Highlands, North Carolina. It is on Travel and Leisure World's Best list and Condé Nast Traveler's Gold List. And it is a member of the prestigious Relais and Chateaux organization.
Job Summary

The Sales Manager is responsible for generating sales and executing planned events as agreed to for Old Edwards customers and guests. Must be professional, have hotel and banquet/event experience, and ability to perform in a fast-paced world-class hospitality environment.
Responsibilities

Meet or exceed personal sales goals
Work with the team to meet or exceed the budgeted annual sales goals
Generate new accounts and maintain existing accounts
Function as liaison between the client, sales manager, and the property, coordinating with each department regarding their specific role in the on-site event.
Responsible for the effective review, planning, communication, coordination, and execution of planned events
Have an outstanding ability to self-manage and prioritize workload
Conduct sales call when needed, by telephone, internet, and in-person, to promote the property and respond to all inquiries including, providing on occasion a property tour
Adhere to regulatory, departmental, and company policies in an ethical manner
Exhibit sound decision-making, motivation, and high morale
Demonstrate elevated levels of quality service and service skills consistently both with internal and external clients
Delight, our guests, both internal and external, with outstanding service
Conduct special projects as needed
Maintain the required confidential nature of any situation
Qualifications

Two+ years' experience working in hotel/banquet/event environment
High school diploma/ G.E.D required; four-year degree preferred
Current and valid driver's license
Must be able to travel if required
Must work flexible work schedule based on business demands, this includes working some weekends, early mornings, late evenings, and holidays.
Must have excellent communication skills and strong command of English language
Must be able to bend, reach, kneel, twist, and grip items and occasionally lift to twenty-five pounds
Must have basic Computer skills
Professional appearance required