Assoc Eng, SRE Data Video
Location: Bethpage, NY, 11714
Brand: Optimum
Requisition #: 11659
Job Summary
We are seeking a
Site Reliability Engineer (SRE I)
to join our
Video Platform Engineering team . In this role, you will support the operation, monitoring, and reliability of large-scale video delivery systems, including live streaming, video‑on‑demand (VOD), encoding, packaging, and content delivery networks (CDNs).
As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering.
Responsibilities
Monitor the health and performance of video services (live, linear, and on‑demand) using observability tools.
Support day‑to‑day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery.
Assist in troubleshooting service‑impacting issues and escalating to senior engineers when needed.
Participate in on‑call rotations under supervision, responding to alerts and contributing to incident resolution.
Execute runbooks for routine operational tasks, deployments, and platform maintenance.
Write and maintain basic automation scripts (Python, Bash, PowerShell) to reduce manual work.
Document incident response steps, troubleshooting guides, and standard operating procedures.
Collaborate with cross‑functional teams (network, storage, CDN, and applications) to support service delivery.
Qualifications
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience.
0–2 years of experience in systems administration, IT operations, video engineering, or SRE‑related work.
Exposure to video delivery workflows (streaming, VOD, ABR packaging) is a plus but not required.
Technical Expertise
Basic understanding of Linux administration and troubleshooting.
Familiarity with scripting (Python, Bash, or PowerShell).
Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar).
General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP).
Awareness of streaming protocols (HLS, MPEG‑DASH, RTMP) is a plus.
Experience with cloud environments (AWS, Azure, GCP) is desirable but not required.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00 per year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
Applicants must be authorized to work for any employer in the U.S. and at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Long Island
Nearest Secondary Market: New York City
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Assoc Eng, SRE Data Video
Optimum, Bethpage, NY, United States
Innovative, proactive field technicians, energetic sales professionals, high achieving engineers and product/marketing support. If you’re a true believer in customer service, a natural problem solver, and routinely go the extra mile. We have nationwide roles available with many opportunities for career growth.
Salary min: $66,830.00
Salary max: $109,793.00