Program Supervisor (Austin)

Job Description - Program Supervisor (Austin) (826978)
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We’re a Family Friendly Certified Workplace with great work‑life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E 15th St, Austin, Texas, in the Division of Fraud Deterrence and Compliance.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Who You Are
The ideal candidate must be detail‑oriented, able to work in a fast‑paced environment and work in the Austin office Monday‑Friday, 8 am‑5 pm.

What You Will Do
The Program Supervisor I–II performs routine to moderately complex (journey‑level) administrative and supervisory program work. Works under moderate to general supervision, with limited latitude for the use of initiative and independent judgment.

You Will Be Trusted To

Supervise the work of assigned program staff and provide training and technical assistance in the program area.

Prepare and review reports on the effectiveness of program activities.

Confer with staff on program issues and problems to identify and implement solutions.

Plan, implement, coordinate, monitor, and evaluate programs.

Assist in the development of program guidelines, procedures, and policies, and monitor compliance with policies and procedures.

Assist in the preparation of training and operational manuals, educational and marketing materials.

May provide training or technical assistance in a program area.

Perform related work as assigned.

You Qualify With

Program Supervisor I: six months of full‑time experience in developing, implementing, or interpreting policies and procedures in a public or private agency.

Program Supervisor II: one year of full‑time experience in developing, implementing, or interpreting policies and procedures in a public or private agency.

Both levels: relevant academic credits may be applied toward experience qualifications for this position.

You Are a Great Fit With

Payday law experience.

Experience in interpreting and enforcing laws, statutes, rules and procedures.

Ability to meet deadlines.

Personal computer skills, including Windows, Word, and Excel.

You Gain

A Family Friendly Certified Workplace.

Competitive starting salary: $4,900.00–$5,000.00 per month.

Defined Retirement Benefit Plan.

Optional 401(k) and 457 accounts.

Medical Insurance.

Paid time off, including vacation, sick, and family care leave.

Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

How to Apply
To be considered, please complete a State of Texas Application for Employment and apply online at Taleo (Job Search) or at www.workintexas.com. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

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