E-Commerce Fulfillment Specialist

SUMMARY
The E-Commerce Fulfillment Specialist is responsible for overseeing the digital order fulfillment process to ensure timely and accurate delivery of products to customers. This role involves managing order routing, coordinating with shipping partners, and implementing efficient processes to optimize the fulfillment workflow across all online marketplaces.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee order processing from receipt to delivery.

Manage daily warehouse activities and fulfillment processes.

Coordinate with vendors to resolve issues shipping and fulfilling items.

Monitor inventory levels and ensure accurate listing status across marketplaces.

Implement process improvements for efficiency and accuracy.

Assist customer service team as needed regarding order fulfillment issues.

Assist merchandising in promotions planning based on inventory levels, channel inventory, product relationships, etc.

SUPERVISORY RESPONSIBILITY
None at this time.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Proven experience in e-commerce fulfillment, warehouse management, or logistics.

Experience identifying gaps in fulfillment process and assisting in patching and optimizing workflows.

Proficiency in inventory management software and MS Excel.

Ability to manage multiple priorities and adopt new technologies as needed.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

REQUIRED COGNITIVE SKILLS

Must be able to problem solve and prioritize tasks.

Must be able to manage stress depending on deadlines and ongoing projects.

Must be able to multitask.

Must be able to receive and analyze information.

Must be able to quickly communicate solutions if problems occur.

Must be able to demonstrate a high degree of sound judgement and initiative.

BENEFITS & PERKS

Medical, Dental, Vision, Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME
EQUAL OPPORTUNITY EMPLOYER
Job Location:

Ames Tool Corporation - Suwanee1327 Northbrook Parkway Suite 400 Suwanee, GA 30024

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

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