Technical Sales Coordinator

Job Info

Job Identification
117460

Job Category
Commercial

Posting Date
04/30/2026, 03:40 PM

Locations

One Misco Drive, Whitehall, MI, 49461-1799, US

(On-site)

Job Schedule
Full time

Export-Controlled Data
This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items

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Responsibilities

Job Roles
Global Awareness --understands contribution of various functions to ensuring customer satisfaction; recognizes capacities, navigates competing priorities; supports customer demand and requirements; identifies and acts on trends and patterns
Facilitator --fosters alignment between internal and external functions; oversees processes; addresses details as needed from an informed position; intervenes to ensure key metrics like delivery are on track; eliminates blocks and bottlenecks
Relationship and communication --interacts with a wide variety of internal and external stakeholders; facilitates communication and information exchange between stakeholders; speaks the language of the business and the language of the customer; protects interests such as IP, yet advocates for the customer; emphasizes common goals; builds rapport; involved in customer visits
Organization and structure --detail and follow through oriented; adheres to systems and timelines; handles significant data input; monitors inputs and feedback; serves as a resource for customer and internal stakeholders; possesses project management talent; systematizes key elements based on product cycles; centralizes and shares tribal knowledge
Technical savvy --understands technical requirements and associated tooling; addresses issues related to yield, quality, cost, etc. and interacts with functional experts to facilitate solutions and communication to involved parties
Service and responsiveness --first point of contact for feedback; helps internal stakeholders perform better with customer insights; helps external stakeholders by providing their internal voice; thinks critically and prioritizes well; timely in response and action
Business awareness --understands strategy and processes that support it; recognizes role and contribution toward critical metrics such as revenue and margin; manages short and long term projects
Influence --persuades without direct reporting authority; willing to have tough conversations; operates with a global mindset including customer perspectives; individualizes and customizes to achieve outcomes; presents well to a variety of audiences
Informal development --educates and enables associates on processes, technical requirements and customer demands; enables associates to respond to customers with greater confidence and presence; improves feedback loops and drives customer metrics by sharing information; creates shared systems and information with consistent delivery

Responsibilities:

Mentor a multi-disciplinary inside sales team, including customer service reps and technical coordinators
Manage a "team of teams" structure to foster collaboration between engineering, production planning, customer service and quality assurance groups
Develop team KPIs, provide regular performance feedback, and drive accountability across groups
Serve as the primary liaison between internal teams and external customers for customer-facing expectations in deliverables
Translate technical requirements and drawings into actionable deliverables and quotations
Evaluate tooling health statuses and identify gaps that require immediate attention and escalation
Collaborate with engineering and manufacturing to assess feasibility, lead times, and cost implications
Standardize communication processes and sales documentation across teams to ensure consistency and quality
Identify and eliminate process bottlenecks in the order-to-delivery cycle
Partner with field sales and account managers to understand customer programs, priorities, and challenges
Ensure timely and accurate communication of order status, technical clarifications, and delivery timelines
Analyze sales and operational data to identify trends and recommend strategic improvements.
Support demand forecasting and capacity planning efforts in collaboration with production management
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Qualifications

Basic Qualifications
Bachelor's degree from an accredited institution
Minimum of 3 years of customer facing experience in a customer service, sales, quality or engineering role
Employees must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

Visa sponsorship is not available for this position.
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About Us

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at

www.howmet.com/esg-report . Follow:

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Equal Opportunity Employer:

Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com