Visual Designer, Lifecycle Marketing New San Francisco, CA, USA

We’re hiring a Designer II, Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. You’ll sit at the intersection of creativity, systems, and emerging technology—reimagining what lifecycle marketing can be when it’s treated as a true creative discipline.

You’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career. You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to. You’ll also help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.

In this role, you can expect to

Lead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys

Turn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets

Apply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale

Partner with Growth to drive experimentation, using insights and performance data to evolve creative approaches

Raise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving

Collaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life

Operate with autonomy, identifying opportunities and pushing the work—and the team—forward

To thrive in this role, you have

4-6+ years of experience in lifecycle, product, or marketing design

A strong point of view on creative systems and how to design for scale

Experience designing across lifecycle channels like email, push, in-app, and SMS

A track record of driving measurable impact through your work

A deep understanding of user behavior, journeys, and experimentation

Fluency in Figma and modern design systems, and AI-native thinking

Strong storytelling and communication skills, with the ability to influence cross-functional partners

The ability to own large areas of work and navigate ambiguity with confidence

Equal Opportunity Employer
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

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