Customer Experience Tech Specialist I - Campus IT Support

University of Central Missouri (UCM) is seeking a Customer Experience Specialist I to enhance technology support for students, faculty, and staff. This role involves diagnosing and resolving technical issues across various platforms, providing guidance for self-help resources, and participating in a motivated team focused on excellence. Candidates should possess a bachelor’s degree in a related field and relevant technical experience. Strong problem-solving skills and empathy for customer needs are essential. The position requires both teamwork and the ability to work independently.
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