Marketing Coordinator

Description
Summary

The Marketing Coordinator supports the day-to-day operation of the guest service, player development and marketing teams.

The position works closely with the above teams to meet marketing and guest service objectives while ensuring GOLDEN Service.

Responsibilities

Works closely with player development and marketing team in developing, building and executing promotions and coordinating VIP events

Works out of The Club as needed as a Guest Service Lead

Communicates with marketing vendors to resolve system issues

Uses problem-solving skills to find or create solutions to issues related to promotions, marketing systems and customer relations.

Manages incoming guest communication to the marketing department

Runs the Augustine Casino social media accounts

Informs leadership of competitors' marketing and social media initiatives

Provides outstanding customer service to all guests and team members

Coordinates with all internal departments as necessary

Performs other related duties as assigned by marketing leadership

Skills/Abilities

Excellent communication and presentation skills

Ability to work flexible schedule including evening, weekends and holidays as needed during peak business times

Strong guest service, public relations and interpersonal skills

Technical proficiency and knowledge of Microsoft applications, especially Excel

Ability to create engaging and relevant content (text, images, videos) tailored to different social media platforms.

Skill in curating and repurposing existing content based on our brand’s voice and tone.

Proficiency in managing and scheduling content across various social media platforms.

Experience in community management and responding to comments and messages.

Must always be aware of competitors' marketing and social media initiatives

Strong sense of urgency and ability to thrive in a fast-paced environment

Strong organizational skills; must be able to multi-task and prioritize

Must have exceptional grammar, writing and proofreading skills

Able to obtain and retain gaming license through the Augustine Gaming Commission

Qualifications/Education/Experience

Guest service experience

Project management experience

Social media management experience

College degree preferred

Casino management systems experience preferred

Must be able to successfully pass a pre-employment drug screen and background investigation

Must be able to obtain and retain a gaming license through the Augustine Gaming Commission

Physical Demands/Work Environment

Must be comfortable working in front of a computer as well as spending long periods of time on your feet on the casino floor

Must be able to lift and periodically carry up to 25 lbs

Must be comfortable presenting in front of an audience

Indian Preference Policy
Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.

Equal Opportunity Employer
Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.

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