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HOME PHOTO ELEC/ASST DEPT LEADER

Kroger Family of Companies, Happy Valley, OR, United States


Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the department. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

Adhere to all local, state and federal health and civil codes.

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Understand the store's layout and be able to locate products.

Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.

Maintain EAS to company standard.

Stay current with present, future, seasonal and special ads.

Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.

Plan, organize and supervise the inventory process.

Observe scheduled shift operating hours.

Demonstrate creative merchandising.

Condition all products in assigned sections according to company policy.

Understand and perform cashier functions.

Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.