Digital Experience Designer

Digital Experience Designer

Dupaco Community Credit Union

1 Positions

ID: DIGIT002984

Posted On 03/16/2026

Refreshed On 05/02/2026

Job Overview

The Digital Experience Designer supports the design and optimization of Dupaco's digital presence by creating user-centric experiences across our website, applications, and digital touchpoints that engage members and reflect our brand excellence. This role reports to the Digital Experience Manager and collaborates closely with the Senior Digital Experience Designer.

#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8

Dupaco Values:

Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you’ll be doing:

Create user-centered designs for web, mobile, and app interfaces—including journey maps, wireframes, prototypes, mockups, graphics, and icons—that exemplify Dupaco's brand, optimize page performance, and align with established brand guidelines

Stay informed of emerging trends and competitive analysis in UX/UI design, accessibility standards, and digital best practices

Participate in usability testing and incorporate feedback to deliver highly functional, accessible user experiences, inform design strategies and initiatives

Identify and implement opportunities to enhance user experience across all digital platforms

Vet and test UX designs and interactions in development and staging environments to ensure they display and function as intended

Develop journey maps, wireframes, prototypes, and high-fidelity mockups for web, mobile, and app interfaces that exemplify Dupaco's brand

Write clear, concise UX copy for digital interfaces, including website navigation, button labels, form instructions, error messages, in-app messaging, and email/text alerts that guide users and reduce friction

Collaborate with product and marketing teams to ensure consistent, on-brand, and user-friendly design and language across all digital touchpoints

Leverage Google Analytics and other digital analytics tools to monitor performance, identify trends, and make data-driven recommendations

Gather and document project requirements, user stories, and technical specifications

Develop and Maintain knowledge of Dupaco products, services, and member benefits

Perform other duties as assigned

You’ll need:

Education (one of the following):

Bachelor's or associate degree in UX/UI design, web design, graphic design, digital media, human-computer interaction (HCI), interaction design, or related field.

Professional certificate or bootcamp completion in UX design, web design, front-end development, or digital product design

Equivalent combination of education and professional experience in digital design

Experience:

1-3 years of experience in user experience design, digital design, web content management, or related field

Candidates early in their career with strong portfolios and relevant internship or freelance experience are also encouraged to apply

Excellent written communication skills, UX writing experience preferred; willingness to learn microcopy best practices, plain language principles, and content design for digital products

Experience with design and prototyping tools (e.g., Figma, Adobe, Sketch) and content management systems (e.g. Hubspot, Wordpress)

Proven problem-solving abilities and track record of process improvement

Proficient with web technologies and ability to quickly learn new platforms and tools

Strong organizational skills with ability to manage multiple projects, priorities, and deadlines

Self-motivated with ability to work independently and take initiative

Primary Contact

114365

Matt Hostert

Senior Recruiting Specialist, Human Resources

563-557-7600, ext. 2564

Phone

Phone

Phone

Fax

mhostert@dupaco.com

Email

True

False

True

Job Details

Categories

Advertising/Marketing/Public Relations

Banking/Mortgage/Financial Services

Graphic Design/Social Media

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Vacation

PTO (Paid Time Off)

Paid Holidays

Tuition Reimbursement

Company ID

986

Job REQ #

DIGIT002984

# Positions

1

Start Date

20260316

End Date

20260601

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Dupaco Community Credit Union

About the Company

Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save moneyΓÇöwith a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and moreΓÇöwe help grow the whole credit union. It' people helping people. Learn more about us at www.dupaco.com (https://www.dupaco.com/about/) .

A Dupaco career is different.

WeΓÇÖre a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our membersΓÇÖ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.

Our culture is built to empower and inspire you every single day. When you get here, youΓÇÖll know that your voice is valued and heard. And youΓÇÖll find new and unique ways to make a positive impact just by being you.

See more perks you'll love (https://www.dupaco.com/about/dupaco-careers/)

Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.