Program Manager (Sales Operations & Technology)

Location
New York
Business Area
News and Media
Ref #
10050719
Description & Requirements

The energy of a newsroom. The pace of a trading floor. The buzz of a recent tech breakthrough. We work hard and work fast - while maintaining the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We challenge each other. And through our numerous volunteer projects, we help bring out the best in our communities, as well as those around us. You can do fantastic work here. Work you couldn't do anywhere else. It's up to you to make it happen!
The Product Delivery Manager is responsible for driving end-to-end execution of business and technology initiatives across Product, Data & Systems, Engineering, QA, and Analytics.
This role ensures that prioritized business needs are delivered efficiently, dependencies are managed proactively, and releases are complete and high quality - including analytics, reporting and enablement.
As a member of this team, the ideal candidate will work closely with Leadership, Sales Operations, Data & Systems, Analytics, and key stakeholders bringing structure, visibility, and accountability to complex initiatives without introducing unnecessary process overhead.
This is a fantastic opportunity for an entrepreneurial person with a keen eye for detail and strong problem-solving skills.
Key Responsibilities

Drive execution of initiatives from intake through release
Ensure alignment between Product Owner (Business) priorities and Technology delivery
Track progress across multiple concurrent work streams and work closely with Project Management to ensure risks are identified and status on projects are accurate
Ensure delivery timelines are realistic and adhered to - identify early when a timeline is not feasible or not going to be met.
Act as the central point of coordination across
Product Owners/Business Stakeholders
Data & Systems, Engineering and QA
Analytics/Reporting
Ensure all teams are aligned on scope, priorities, and timelines
Identify upstream and downstream dependencies early
Facilitate resolution of cross-team dependencies
Proactively surface risks, blockers, and trade offs
Drive timely resolution and escalation when needed
Ensure releases are fully prepared, including:
UAT complete
QA completion and validation (understand level of QA needed)
Analytics and reporting requirements
Training materials and Business Readiness
Partner with Change Management to ensure smooth rollout
Improve team efficiency and reduce cycle time
Ensure consistent execution without adding unnecessary steps/bureaucracy
Required Skills

Bachelor’s degree or equivalent experience.
Minimum 5-8+ years in delivery, program management, or operations roles
Experience working across Product, Engineering, and Analytics teams
Strong understanding of Agile/DevOps environments
Proven ability to manage complex, cross-functional initiatives
Strong execution mindset with a focus on outcomes
Ability to operate at both strategic and tactical levels
Skilled at navigating ambiguity and driving clarity
High accountability and ownership mentality
Ability to influence others without direct authority
Exceptional organizational, communication, and stakeholder management skills
Ability to work both independently and collaboratively while maintaining attention to detail and multitasking in a fast-paced environment
Preferred Skills

Experience in Sales Operations, CRM (i.e. Salesforce), or media/ad tech environments
Familiarity with data, reporting and analytics workflows
Experience supporting Sales organizations
Salary & Benefits

Salary Range = 130000-170000 USD Annually+ Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

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