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MLR Promotional Material Specialist

BioSpace, Plainsboro, NJ, United States


About The Department
Our Marketing & Patient Solutions group creates and delivers human‑centered experiences, where innovation meets customer‑centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions to craft experiences as one fully integrated, aligned and connected organization that puts empathy at the center, powered by insight and foresight. We develop an end‑to‑end approach to strategy, focusing on every touchpoint that impacts our customers. We leverage data and insights to inform our decision‑making processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our “test and learn” mindset and approach enables us to iterate rapidly and refine our strategies based on real‑world results. We are building an intentional team culture that is made up of diverse skillsets, united by the shared belief that reinvention and learning is what fuels continuous growth. Do you get excited about exploring the unknown? Does the idea of driving value through human‑centered design pull you in? Are you ready to experiment with us?

Position
This position has the responsibility of working with the Manager of Marketing Operations along with brand marketing teams and other key functional areas of the organization in the planning, submission, review and finalization of approved promotional marketing materials. The PRB Specialist will provide guidance in all stages of the PRB Process to all stakeholders. The PRB Specialist collaborates with the Managers of Marketing Operations on the planning/scheduling of PRB meetings and any expedited handling of submissions, as well as with the Production & Distribution (P&D) Specialists on production and dissemination of materials to the field force and outside parties. He/she also assures quality control of all submissions from and to the agencies and reviewers and scrips notes/captures outcomes in PRB meetings.

Relationships
Reports to a manager in Marketing Operations. Primary interaction is with all levels within the primary focus areas including, but not limited to, Diabetes, Obesity and BioPharm Marketing, with primary focus on teams that submit into PRB (e.g. Brand teams, Centers of Excellence, Corporate Communications, etc.) on PRB process and workflow. Also interacts with Sales, Medical, Regulatory, and Legal. Also, he/she will work with the Production & Distribution (P&D) Specialists on the distribution of promotional materials. Externally, interacts with agencies/vendors. Works closely with other PRB Specialists.

Essential Functions
Distribution & Inventory Management: Collaborates with P&D team for all marketing materials being produced through Marketing Operations. Knowledgeable about all Marketing materials (reviewed in PRB) that need production (whether executed by Marketing Operations or directly through Marketing Teams/Agencies). Works with P&D Specialists and Advocates from his/her assigned brand or launch team to ensure that stock is at correct levels, items are reordered as needed, 24‑month re‑reviews are planned, inventory reports are disseminated and decisions are communicated to Production/Distribution colleagues as needed. Works with P&D Specialists on inventory management (e.g., reorders, clean‑outs, report dissemination).

Finalization & Production Verification: Collaborates with P&D Specialists to manage and file Final Production Verification timing for all marketing materials reviewed in PRB. Demonstrates competencies in the technical, regulatory, legal or other terminology specific to the appropriate functional processes. Manages finalization for all materials; for FDA 2253‑approved products prepares packages for Regulatory Operations and ensures final production verification is included, and for non‑FDA items ensures that final production verification is completed. Manages finalization for all materials – branded or non‑branded – and ensures that final production verification is completed for each.

PRB Review Process Guidance: Proactively provides process and/or system guidance to all stakeholders, including Advocates, Reviewers, Agencies, Regulatory Operations and other operational teammates. Shares PRB Planning knowledge/experience with other PRB Specialists when needed.

PRB Review Process: Assures compliance to the PRB policies and procedures, contributes to the continual improvement of the process and consistency to meet the needs of the marketing teams and reviewers. May coordinate and participate in agency status calls to monitor and track status of tactics, as needed. Coordinates with Managers of Marketing Operations for PRB agendas, creates PRB meeting agendas, and interacts with internal groups to assure stakeholders are aware of project status and issues for resolution. Responsible for following up with advocates on outstanding submissions of open projects. Knowledgeable about all materials coming into PRB via the PRB Submission Plan. Maintains all workflow files and archives them upon completion of the job.

Manages the daily activities related to all promotional materials flowing through the PRB process: receipt of submissions from agencies, suppliers, and internal associates; triage/checking of submissions prior to next steps in the process; assignment of PRB tracking numbers; tracking status of each submission; routing of all materials to reviewers; and ensuring completion of workflow for each item. Provides training to associates and suppliers on the related SOPs, system and/or procedures. Quality‑checks submissions to assure compliance with the established standards and interacts with external and internal submitters to rectify any discrepancies.

PRB Review Meetings: Primary scribe/ note taker for PRB meetings; tracks discussions via notes within jobs for proper updating. Collaborates with Editorial colleagues on his/her comments prior to PRB meetings; ensures clarity of changes needed for Editors to perform check changes.

Physical Requirements
0–10% overnight travel required.

Qualifications
A Bachelor’s degree required; equivalent relevant experience may be substituted where appropriate. A minimum of 3 years of experience in the development and management of marketing materials in the pharmaceutical industry or equivalent relevant experience. Leadership, communication, change management, influencing and networking skills are critical. Ensures timely execution and follow‑up. Must be deadline oriented and able to handle multiple tasks. Must be highly organized and attentive to detail. Must be able to follow discussions within meetings and capture outcomes. Meeting facilitation experience desired. Must be skilled at identifying critical events in the process and interacting with agencies, suppliers, marketing and other business functions to communicate and resolve issues, anticipating problems and roadblocks to avoid crisis management. Planning, execution and follow‑up: Effectively prioritizes and spends his/her own time and the time of others on what is important.

Equal Opportunity Statement
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

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