Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
Position Summary
This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS) and directs all day-to-day administrative, operational and service delivery activities for Shreveport, Monroe, Natchitoches and Tallulah districts within the child support section. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children. This position will be domiciled in the Monroe or Shreveport region based on the candidate selected.
Minimum Qualifications and Experience
- Three years of the required experience for the following minimum qualifications must have been at the supervisory level or above in Child Support Enforcement, Child Welfare, or Economic Stability programs
- Nine years of social services experience; OR
- Six years of full-time experience in any field plus six years of social services experience; OR
- A bachelor's degree plus six years of social services experience; OR
- An advanced degree in a social sciences field, business, public, or health administration, or a Juris Doctorate plus five years of social services experience
EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties
- Analyze and assess the effectiveness of child support enforcement programs to ensure performance and outcome measures are achieved.
- Develop and implement strategies to address areas that need improvement.
- Monitor and evaluate the work of staff for four district offices.
- Provide guidance and oversight to child support enforcement managers in four districts to ensure programs are properly administered.
- Interviews applicants and employees for vacancies and promotional positions.
- Develop and maintain working relationships with internal and external entities including district attorneys.
- Represent DCFS at meetings, conferences, hearings and other proceedings or events.
Position-Specific Details
Work Location: This position can be domiciled in the Monroe or Shreveport region office depending on the candidate selected.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. It may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule
Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and are dependent upon the position you are applying for. Some positions require working different shifts.
How To Apply
No Civil Service test score is required in order to be considered for this vacancy. To apply, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information
Laura Milstead
EEO Notice: DCFS is an Equal Opportunity Employer and Louisiana is a State as a Model Employer (SAME) for People with Disabilities that supports recruitment, hiring, and retention of individuals with disabilities.
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