Video Inspection Technician

Video Technician

This position plays a key role in delivering transparent and trustworthy service to our customers. Your videos help customers understand their vehicle's needs, improving both customer satisfaction and overall service performance.
Responsibilities

Record high-quality video inspections for vehicles in service
Assist technicians with completing multi-point inspections (MPIs)
Clearly communicate vehicle conditions and recommendations in videos
Ensure videos are accurate, concise, and easy for customers to understand
Work closely with service advisors and technicians to maintain workflow efficiency
Maintain organization of inspection tools and equipment
Follow dealership processes and quality standards
Requirements

Basic understanding of the automotive industry (required)
Strong communication skills (verbal and visual)
Comfortable being on camera and explaining vehicle conditions
Detail-oriented with the ability to follow processes
Ability to work in a fast-paced service environment
Previous dealership or automotive experience is a plus
Valid driver's license and clean driving record
Ability to pass a pre-employment drug screen and background check
Benefits

Competitive compensation: $15.00-$25.00 per hour
Opportunities for professional development and advancement
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
About the Company

Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established, reputable company in the automotive industry, we are committed to providing exceptional customer service and high-quality vehicles. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.