Head of Post-Purchase Experience

A leading healthcare solutions provider in New York seeks a Senior Product Manager to optimize customer satisfaction and retention post-purchase. The ideal candidate will have over 12 years of relevant experience and a Bachelor's or Master's degree in a related field. Responsibilities include collaborating with cross-functional teams, analyzing customer feedback, and designing loyalty programs. The role offers a competitive salary range of $138,976 to $173,720 and includes various benefits such as medical coverage and educational opportunities.
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