Station Manager

Position Summary
Reporting to the UK Director of Operations and UK Aviation Operations Manager, the Station Manager for Birmingham and East Midlands Airports is accountable for the safe, compliant, and efficient delivery of World Fuel’s physical aviation fuel operations within the assigned locations.

The role has full responsibility for day‑to‑day operational management, safety leadership, asset oversight, and staff management, ensuring compliance with regulatory, environmental, and industry standards while driving operational excellence and continuous improvement.

Key Responsibilities

Lead and implement QHSE policies, standards, and processes across designated aviation fuel operations.

Ensure full compliance with JIG standards, company procedures, and regulatory requirements.

Manage physical assets, intoplane operations, storage facilities, and operational staff to achieve best‑in‑class safety and performance.

Provide strong leadership, coaching, training, and development to operational teams.

Oversee day‑to‑day operations including maintenance, OPEX control, and aviation fuel stock management.

Support the UK Operations Manager in facilitating business growth while maintaining operational integrity.

Ensure all materials, services, and purchase requests comply with approved Delegations of Authority.

Review and approve site‑based purchase requests, overtime, and monthly KPI reports.

Maintain the highest standards of product quality across all operating locations.

Deliver customer service in line with contractual agreements.

Conduct regular performance reviews and support the career development of direct reports.

Act as the senior World Fuel representative at BHX and EMA, liaising with:

Airport authorities

Airline, general aviation, and military customers

Joint Venture partners and external stakeholders

Key Performance Indicators

Successful delivery of Health, Safety & Environmental (HSE) KPIs

Achievement of Operational performance KPIs

Effective implementation and maintenance of the training and competence programme

Candidate Profile
Education

Minimum of 5 GCSEs (Grades A-C or equivalent) including Maths and English (essential)

Al‑Level education or University Degree (desirable)

Experience

Minimum 5 years’ experience within the aviation fuels sector

At least 2 years’ experience managing personnel and operations

Proven experience managing intoplane refuelling operations

Technical Skills & Knowledge
Essential

Experience leading aviation refuelling operations to JIG standards

Budget and cost management experience within aviation fuel operations

HGV Class 1 (C+E) licence

Strong understanding of operational risk, safety, and compliance

Desirable

Formal QHSE qualification

Working knowledge of Fuel Management Systems

Experience with risk assessments and risk management

Language

Fluent English (spoken and written)

Additional Information

This role may require flexibility to meet operational demands.

Applicants must have the right to work in the UK.

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