Specialist, Social Media Community Management

Specialist, Social Media Community Management page is loaded## Specialist, Social Media Community Managementremote type:

Hybridlocations:

US OH Akron Corp Hdqtrstime type:

Full timeposted on:

Posted Yesterdayjob requisition id:

JR-40108459Specialist Social Media Community Management is responsible for managing daily social media engagement by responding to comments, messages, and trends while maintaining a consistent and compelling brand voice. The role actively participates in real-time cultural conversations, building authentic relationships with audiences and strengthening brand affinity. It also monitors sentiment and insights across platforms to identify risks, trends, and opportunities that inform content and campaign strategies. Additionally, this position collaborates cross-functionally with social, content, and brand teams to ensure aligned, timely, and effective community interactions.**Why This Role Matters*** Drives real-time brand presence by ensuring the company actively participates in social conversations, trends, and cultural moments, increasing visibility and relevance.* Strengthens customer relationships and brand loyalty through authentic, timely engagement that makes audiences feel heard and valued.* Protects and enhances brand reputation by monitoring sentiment, identifying risks early, and responding thoughtfully across platforms.* Informs broader marketing and content strategy by surfacing insights, trends, and community feedback to guide campaigns and decision-making.**What You Will Do*** Manage daily social media engagement by responding to comments, messages, mentions, and tags in a timely and brand-consistent manner.* Actively participate in real-time trends and cultural conversations to keep the brand relevant and engaging.* Build and maintain strong relationships with audiences to drive loyalty, advocacy, and positive community interactions.* Monitor sentiment, feedback, and trends to identify risks, opportunities, and areas for improvement.* Generate insights from community interactions to help inform content strategy and campaign execution.* Collaborate with internal teams to ensure consistent messaging and alignment across social and marketing efforts.**What We’re Looking For*** Bachelor’s degree in Marketing, Communications, or a related field.* 3+ years of experience managing social media communities, including responding to comments, direct messages, mentions, and tags.* Demonstrated expertise in internet culture, trends, memes, and online conversation dynamics across platforms.* Proven ability to develop and maintain a distinctive, engaging brand voice in real-time interactions.**Additional Details*** Relocation Available: No.* Sponsorship Available: No.* Typical Schedule: 8:00 am to 5:00 pm.* Travel Requirement: 5%.#LI-MC2Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporateIf you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.At Goodyear, we make life's connections easier every day.People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.Come discover the opportunities ahead with Team Goodyear.Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.

When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.Click here for more information about Equal Opportunity laws and

for related information.Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.
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