Account Director - TikTok Shop

Account Director, TikTok Shop

Harvest Group is a trusted integrated commerce agency that specializes in serving CPG suppliers looking to grow their business at Walmart, Target, Amazon, Kroger, Sam's Club, Costco, and Harris Teeter. Harvest Group offers a connected commerce solution leading their clients with account management, digital content management, retail media management, and replenishment services. Established in 2006, our multi-functional team of retail experts leverages first-class systems and technologies to support our clients along every step of the retail journey. At Harvest Group, our culture and values are at the core of everything we do. This is evident in every area of our business – in our people, relationships, processes, and ultimately in how we serve our clients. This approach has humbly allowed us the opportunity to receive the following awards:
Inc Best Places to Work - 2025
Great Place to Work Certified – 2024
Fortune's Best Workplaces for Women – 2024
Fortune's Best Medium Workplaces – 2024
Fortune's Best Consulting & Professional Services - 2024
Business Intelligence Group Best Places to Work - 2023
Harvest Group Values
Integrity: Doing what is right in all things
Relationship: Pursuing depth, trust, and collaboration
Service: Laboring for others with humility and care
Excellence: Delivering extraordinary performance and results with humility
Journey: Embracing our past and planning for our future with faith
Description: This Account Director will lead and scale Harvest Group's TikTok Shop offering, driving strategic growth and operational excellence for our clients across social and evolving commerce channels. This role serves as the senior strategic lead for assigned accounts, responsible for developing holistic commerce strategies, expanding client partnerships, and delivering measurable business impact across TikTok Shop. The Account Director will oversee cross-functional execution across digital shelf, retail media, content, creative, analytics, and operations while identifying new growth opportunities within Emerging Markets. This leader will play a critical role in shaping Harvest Group's point of view, capabilities, and go-to-market strategy within TikTok Shop, ensuring our clients are positioned for long-term, profitable growth in rapidly evolving digital commerce environments.
For this role we prefer that candidates are based out of the following states: AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, KY, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, or WI.
Responsibilities:

Serve as the senior strategic advisor for TikTok Shop clients, owning overall account direction and growth
Develop and drive annual and quarterly commerce strategies aligned to revenue, profitability, and brand objectives
Lead executive business reviews, roadmap planning, and long-term growth conversations
Translate emerging platform trends and new commerce capabilities into actionable client strategies
Identify and drive organic growth opportunities within existing accounts
Support new business through pitch development, strategic contribution, and executive-level presentations
Help define and scale Harvest's TikTok Shop service offering, building repeatable frameworks and best practices
Pilot new platform features and innovative commerce models to unlock growth
Oversee cross-functional execution across digital shelf, retail media, content, creative, analytics, and operations
Directly manage and develop team members, providing coaching, performance feedback, and clear accountability
Requirements:

5+ years of experience in digital commerce, ecommerce strategy, or omnichannel account leadership
Demonstrated experience with TikTok Shop
Strong understanding of digital shelf strategy, conversion optimization, paid media integration, and ecommerce analytics
Executive presence with ability to influence C-suite and senior stakeholders
Strong analytical and financial acumen with ability to translate data into strategic recommendations
Experience leading teams in fast-paced environments
Excellent communication, presentation, and stakeholder management skills
Ability to balance high-level strategic thinking with operational detail and execution oversight
Preferred:

Experience scaling emerging commerce channels within a brand, agency, or consulting environment
Deep familiarity with TikTok Ads Manager and platform analytics
Experience integrating retail media, influencer/affiliate marketing, and social commerce strategies
Track record of building new service offerings or launching new channel capabilities
What We Offer:
Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics. We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package. The national hiring starting base salary range for this position is $125,000-$145,000 per year. Additionally, this position is eligible to participate in our bonus program. Our robust benefits package was created to help support employees physically, financially, and emotionally through life's big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more!
Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws. We encourage all interested candidates to apply.