HOA Community Manager Job at Associations West in Oroville

HOA Community Manager – Veranda Beach
Location: Oroville, WA
Reports To: Board of Directors
Position Type: Full-Time, On-Site

About the Community
Veranda Beach is a 160-unit cottage community in Oroville, Washington featuring a beach, swimming pool, fitness center, property-wide irrigation system, and expansive greenspaces. The community operates with significant seasonal demand and requires strong operational leadership, proactive maintenance planning, and consistent oversight to maintain its high standards.

Position Summary
The HOA Community Manager serves as the operational leader responsible for overseeing all aspects of community operations, including maintenance, vendor management, financial oversight, and homeowner relations. This role acts as the primary liaison to the Board of Directors and is responsible for ensuring the community is well-maintained, financially sound, and professionally managed.

Key Responsibilities
Operations & Maintenance

Oversee exterior maintenance of 160 cottages, including painting schedules, roofing, and repairs

Manage and maintain the property-wide irrigation system to ensure efficiency and effectiveness

Oversee maintenance of greenspaces including lawns, trees, flower beds, and walking paths

Ensure upkeep of all amenities including marina, beach, pool, gym, roads, trails, and common areas

Oversee security management measures

Develop and implement preventative and long-term maintenance plans

Ensure compliance with safety standards and local regulations

Vendor & Staff Management

Hire, train, and supervise staff across maintenance, landscaping, and amenities

Develop staffing schedules to meet operational and seasonal demands

Solicit bids, negotiate contracts, and manage vendor relationships

Oversee vendor performance and ensure quality service delivery

Conduct annual performance reviews and compliance checks (insurance, L&I, etc.)

Financial Management

Partner with the Board to develop and manage the annual budget

Oversee monthly financials and reserve planning

Monitor expenses, contracts, and capital improvement projects

Support dues collection and ensure alignment with financial goals

Governance & Board Support

Serve as the primary liaison between the Board, homeowners, and committees

Prepare board reports, meeting materials, and operational updates

Attend and support Board and annual meetings

Ensure compliance with governing documents and Washington state HOA regulations

Support elections, voting processes, and policy implementation

Homeowner Relations & Communication

Respond to homeowner inquiries in a timely and professional manner

Enforce HOA rules consistently and fairly

Provide regular community updates and communications

Maintain records of work orders, contracts, and compliance matters

Support and help organize community events and engagement activities

Qualifications

Minimum 5+ years of HOA or property management experience

Strong knowledge of property maintenance, infrastructure, and landscaping

Experience managing budgets, vendors, and capital projects

Excellent communication, organizational, and leadership skills

Ability to operate effectively in a dynamic, seasonal environment

Preferred Experience & Certifications

CMCA, AMS, or PCAM certification

Experience with marina or waterfront operations

Certified Pool Operator (CPO) or irrigation certification

Experience with property management software and accounting systems (e.g., QuickBooks)

Work Environment & Expectations

On-site role requiring regular inspections and hands‑on management

Availability for emergencies and seasonal demands

Evening and weekend work required, particularly during peak summer months

Physical activity required, including walking property and light lifting

Compensation

$80,000 – $120,000 (DOE, certifications considered)

Paid time off and flexible scheduling depending on seasonal needs

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