Account Manager

Account Manager

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.
Forbes Media seeks an ambitious Account Manager with a successful track record of nurturing and growing client relationships through a comprehensive understanding of client's short and long-term strategy and high-level goals. Account Managers are responsible for overseeing client accounts once an Integrated Sales Lead has closed the business. They serve as the primary point of contact for clients, and work with this group for the entire length of time that they partner with Forbes to help achieve the client's goals and represent Forbes in non-support customer interactions. Program Managers, content leads, ad ops analysts and other internal teams will also work on the execution and rollout of specific campaigns, but it is the Account Manager's job to understand how each individual campaign fits into the larger account strategy. Reporting to our Executive Director, Strategic Partnerships & Account Management, the Account Manager is primarily responsible for developing, implementing and managing Forbes' integrated advertising strategy, both from a business development and a sales perspective. This is a hybrid position requiring a regular weekly presence at our Jersey City office.
Responsibilities:
Manage client relationships, expectations and long-term multi-platform programs utilizing one's knowledge of multiple media channels.
Build and maintain deep relationships with current/prospective clients and provide exceptional client support.
Work effectively with Sales Directors, Sales Planners and other supporting teams to seamlessly implement programs, execute campaigns and deliver strong results.
Take the lead on client calls and e-mail correspondence
Develop client facing materials for post-sale meetings and calls including comprehensive call agendas, campaign reports and recaps, proactive sales opportunities and renewal concepts
Extensive knowledge of Forbes' product lines, including Forbes.com, Forbes Magazine, Forbes BrandVoice native advertising platform, and Forbes Live Events while possessing the authority to articulate their value and ability to meet client objectives
Seek opportunities to strategically upsell and grow accounts
Demonstrate outstanding organization, preparation, and public speaking abilities.
The ideal candidate:
3-5 years of experience working in media
Proven track record of meeting and exceeding revenue goals
Ability to think and plan strategically
Demonstrate knowledge in wide variety of advertising concepts, practices and procedures
Experience in a client facing role and confidence in leading client conversations
Efficient communication skills
Quantitative analytical skills
Intelligence, positive attitude, enthusiasm, highly motivated and sense of humor
Capable of working on a team and with several supporting, post-sale teams
Strong ability to multitask with the capacity to work on several accounts at once
Comfortable working in a fast-paced, rapidly changing environment
Ability to succeed in a competitive selling environment
BA/BS degree
The annual base salary range for this role is $80,000 - $85,000