Creative Operations Manager, Maternity Cover

ABOUT SOTHEBY'S

Established in 1744, Sotheby's promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby's and Concierge. Sotheby's Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby's new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

THE ROLE

Reporting to the Global Head of Creative Services and the Global Head of Creative Operations, the Creative Operations Manager - Americas is responsible for overseeing day-to-day project traffic, team scheduling, and creative workflow for the New York studio.

This role ensures efficient resource allocation, clear prioritisation, and consistent delivery across a high-volume, fast-paced creative environment. In close partnership with the Head of Creative Operations, Americas, the role also contributes to strategic resource planning and operational reporting across the region.

The ideal candidate is highly organised, solutions-oriented, and comfortable stepping into an active workflow with minimal ramp-up.

RESPONSIBILITIES

Creative Operations & Workflow
Oversee end-to-end project workflow across multiple touchpoints, including business development, brand initiatives, exhibitions, and marketing campaigns
Lead resource allocation and team assignments, balancing workload in line with sales calendars and project priorities
Maintain and evolve trafficking processes to ensure efficient studio workflow and on-time delivery
Partner with Global Head of Creative Operations on project allocation and rollout of new processes and tools
Monitor project health and flag risks or resourcing gaps proactively
Team & Stakeholder Management

Manage the day-to-day operations of the New York Creative Studio, supporting team performance and delivery
Facilitate weekly resourcing and progress meetings to resolve scheduling conflicts and maintain global alignment
Manage internal stakeholder expectations around timelines, capacity, and deliverables
Act as key liaison between Creative, Marketing, Business Development, and Production teams
Support onboarding of freelancers and short-term resources as required
Budget & Resource Planning

Oversee NY studio freelance spend and resource forecasting
Manage supplier relationships where relevant, particularly around catalogue production and quality control
Provide monthly and annual reporting to track utilisation, capacity, and forecast global resource needs
Identify opportunities for process improvement and operational efficiencies
Operational Excellence

Support marketing and business teams with workflow improvements and operational guidance
Ensure strong file management, version control, and workflow discipline across the studio
Maintain visibility across peak sales moments and proactively plan resourcing accordingly
IDEAL EXPERIENCE & COMPETENCIES
Significant experience in creative operations, studio management, or project/traffic management within a fast-paced creative environment
Proven ability to manage multiple complex workstreams simultaneously
Strong leadership, communication, and stakeholder management skills
Highly organised with exceptional attention to detail
Calm and solutions-oriented under pressure and tight timelines
Experience working with creative, marketing, and production teams in a luxury, cultural, or agency environment preferred
In-depth knowledge of print and digital production workflows
Proficiency in Adobe Creative Suite, Microsoft Office, and project management platforms (Adobe Workfront preferred)
Experience managing freelance resources and external vendors

The proposed base salary for this position ranges from $70,000 prorated to the length of employment. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.