THRIVING Development: Launch Business Associate

Business Associate

The Business Associate role is an entry-level leadership position designed for recent college graduates seeking to launch a career in business operations and management. The Business Associate role will participate in the Thriving Development: Launch Program, a high-impact leadership development program that equips emerging leaders over a three-year timeline with the practical skills, operational expertise, and personal discipline needed to thrive in both business and life. This role combines hands-on operational responsibilities with departmental oversight, offering a comprehensive introduction to leadership within a fast-paced, customer-focused environment. During their time in the Thriving Development: Launch Program, the Associate will work directly with the Operator and the Chick-fil-A Capitol Hill East leadership team to ensure the restaurant pursues its vision of THRIVING communities and individuals and will own various functional areas of the restaurant and business during the program.
Responsibilities

Execute Position Responsibilities
Completes team member training to ensure understanding of core functions of the business before stepping into a leadership role
Assumes a Director role in the business owning an entire department of the business: Food Quality and Safety, Human Resources, Marketing, Operations, Recruitment and Selection, Training, or Financial Management
Frequently reviews metrics to know where the department stands
The Associate will play active role in daily operations and shift management
Team Member: As with all leadership at Chick-fil-A Capitol Hill East, the Marketing Intern will also serve in position at the restaurant serving guests.
Lead and equip your team
Step into a leadership role within first four months of employment
Encourage, equip, and empower team members to leverage their relationships to reach results
Develop your team
Identifies team members with particular interest or skill in the department as potential future leaders
Teaches team members and other leaders about the department
Develops a positive culture within your team so that all individuals are supporting to pursue thriving lives and careers
Lead the business
Participates as a member of the Chick-fil-A Capitol Hill East leadership team ensuring a consistent culture of excellence and cares in the restaurant and collaborating on restaurant-wide initiatives
Knows key performance metrics and collaborate with other leaders to impact positive change
Participate in Thrives Development: Launch Program
Sharpen and develop your leadership skills through ownership of a core functional area of the restaurant
Receive ongoing mentorship, coaching, and real-time feedback from an experienced Chick-fil-A owner, gaining insight from someone actively leading a successful business.
Deepen your understanding of leadership principles, your leadership style, and team development through cohort-based leadership modules and book discussions
While gaining the confidence to lead and the discipline to execute, plan to take the next step in your journey—whether that means pursuing the Chick-fil-A Operator opportunities, pursuing corporate opportunities, or launching your own business
Skills and Competencies
Sets the team standard for the Chick-fil-A Capitol Hill East THRIVES values:
Team Oriented

: Builds a positive culture amongst your division and the entire store
Hustle

: Is efficient at utilizing their leadership time to demonstrate a sense of urgency at all times of the day
Responsibility

: Owns their division and ensures their decision meets its goals and metrics
Improvement

: Identifies current and future weaknesses of their division and motivates the team to address them
Value-Add

: Retains talent and build the future bench of leaders for their division
Excellence

: Sets goals with their team across different day parts and positively supports the team in meeting those goals
Servant Spirit

: Builds a culture of service for their division
Owns the vision of the restaurant and trains other team members how to filter all decisions through the vision while maintaining a positive attitude
Is detail-oriented with an eye for developing systems and processes to improve the guest and team member's experience
Assists and challenges thought processes of other directors and team members in order to ensure that the restaurant is constantly improving
Finds ways to reinvent the wheel and to consistently look for ways to improve
Can effectively hold team members accountable through consistent check-ins and conversations
Brings care, empathy, and excellent communication to all interactions
Can multitask while working at a quick, efficient and thorough pace
Is available to open, close, and work weekends. You will work in the evenings and on Saturdays.
Thriving Development Launch Benefits
Hourly Wage: You will be paid a base hourly wage of $24.00 per hour. The expectation is that you will be working approximately 42 hours a week. Any time over 40 hours a week will be paid time and a half. Value: Approximately $53,664
Moving Reimbursement: You will be reimbursed up to $500 in moving expenses. Value: $500
Health, Vision, and Dental Benefits: Chick-fil-A Capitol Hill East DTO currently provides $275 per month to a Director, Coordinator, and Launch Program participants' health, vision, and dental insurance if the individual uses our insurance. The individual pays for the remainder of the insurance cost depending on the plan they choose. You can purchase coverage for a spouse and dependents through our plan. Value: $3,300
Meals: As a team member, you will receive free Chick-fil-A for you to eat at the restaurant up to $12 for a meal. Value: $3,120
401(K) Plan : You will become eligible to participate in the Chick-fil-A Capitol Hill East DTO 401(K) plan after one year of employment. Thrive Partners LLC will provide a 100% match on the first 3% of deferred pay plus 50% on the next 2%. Value: $2,146
Uniform Allowance: Launch program participants receive a $200 uniform allowance to use on Chick-fil-A Team Style apparel. Value: $200
PTO and Sick Leave: You will receive 16 hours in PTO and 40 hours in sick leave according to the DC Accrued Sick and Safe Leave Act. Value: $1344
Education and Development: You will participate in various development opportunities including ServeSafe certification, Thriving Development: Launch Leadership Modules, One-on-one development from the owner, and Chick-fil-A Excellence Trips. Value: Approximately $2000 annually
Approximate Annual Compensation Value: $66,274
Work Schedule

8 hour shift
10 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Night shift