E-Commerce Brand Manager

Join the Dynamic Team at Stakt as an E-Commerce Brand Manager

At Stakt, we’re a collaborative and innovative team working with e-commerce businesses across a wide range of products. We take pride in delivering compelling social media content, website and merchandise design, targeted email marketing, and ad campaigns. All of our work is data-driven and intentionally designed to boost sales, acquire clients, and grow our customers’ subscriber base.

About the Role
We’re seeking an E-Commerce Brand Manager for a high-volume online retailer of Pocket Knives. This role goes beyond managing a content calendar. It’s about crafting engaging visuals, short‑form videos, and posts that bring our clients’ products to life and connect authentically with their audiences.

The E-Commerce Brand Manager is responsible for the reputation and promotion of a company and its brand on all digital platforms, including social media and email marketing. This position seeks to drive both new customer acquisition and customer retention through a planned combination of digital marketing. In addition, this role assists with product listings.

Social & Digital Media Responsibilities

Stay current with applicable social media platform offerings, features, and best practices

Evaluate the brand's product offerings, new items, promotional options, and select products for promotion on social media, SMS, and Email Marketing

Work with Marketing team members to produce content that meets or exceeds the quality standards of other industry leaders in the areas of photography, style, and voice

Create and manage a social media content calendar for a minimum of 30 days in advance for each platform (ad hoc posts can be added as needed)

Proof and review all Social Media posts with other team members

Manage and moderate Social Media comments

Assist the warehouse team with website listing development including product photography and listing descriptions

Coordinate specials, promotions and drops

Review website for product descriptions, and general website usability to recommend improvements

Monitor competitors and recommend new tactics, channels, and features to gain competitive advantage

Provide monthly reporting on media performance, engagement, growth, and corresponding sales

Education & Experience

Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field is a plus

1–2 years of experience in social media content creation, digital marketing, or a related field

Experience managing deadlines and working within tight timelines

Knowledge & Skills

Passion for Pocket Knives as collectibles, outdoor use, hunting, camping, or general knowledge is a strong plus

Basic understanding of digital media design methods and practices

Strong understanding of social media platforms and specifications (Facebook, Instagram, LinkedIn, TikTok, etc.)

Familiarity with AI‑based image and video generation tools is strongly preferred

Proficiency in design and editing software (e.g., Canva, Adobe Creative Suite, CapCut, etc.)

Excellent writing and communication skills

Self‑starter who thrives in a fast‑paced, creative environment

Desired Skills & Abilities

Ability to travel to a product warehouse 1–2 days a week (approx. 1.5 hours from the Collierville office location) – mileage expense available

Creative problem‑solving and artistic vision

Passion for social media trends and storytelling

Curiosity for trying new design tools, AI creative workflows, and formats

Ability to adapt creative concepts for different client brands and audiences

Accepts feedback and revisions with a positive attitude

Excellent interpersonal, verbal, and written communication skills

Ability to multitask and work both collaboratively and independently

Comfortable meeting tight deadlines while tracking work in project management systems

Proficiency in Adobe Creative Suite, Canva, Shopify, and MailChimp is a plus

Basic understanding of AI‑generated images, videos, and LLM

What We Offer

Medical, dental, vision, and life insurance

401(k) plan with company match

Paid time off

Health insurance

Vision insurance

Working Conditions

Sedentary office work, primarily sitting for extended periods

Close collaboration with team members

Occasional outdoor work in varying weather conditions for photo shoots

Work in environmentally controlled indoor settings

Ability to lift, set up, and operate equipment weighing up to 25 pounds

Handle and control objects, tools, or controls

Work in environments with varying levels of brightness

Location
Hybrid remote in Collierville, TN 38017. Ability to commute to Collierville, TN 38017 is required.

Job Type
Full‑time

Equal Opportunity
Stakt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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