Account Manager

Meridian Title is one of the nation's largest independent title agencies with nearly 90 years of experience providing title insurance coverage, escrow closings, and real estate related services. We combine that history with technology and innovation to provide the best experience for our clients. We are currently seeking an energetic and dedicated Account Manager for Southwest Michigan based in Niles.

Key Responsibilities

Business Development & Revenue Growth

Prospect new customers and generate business opportunities
Increase Meridian Title's market share within assigned accounts
Maintain consistent prospecting and follow-up to build a strong, active pipeline
Consistently meet or exceed individual performance metrics
Execute Meridian Title's sales activity benchmarks consistently
Build strong, loyal customer and internal relationships through attentiveness, expertise, empathy, resourcefulness, and value
Retain at-risk relationships through timely intervention and effective objection handling
Maintain a baseline monthly performance standard of 20 closed (paid) orders and $30,000 in revenue; overall sales goals are established annually and may be adjusted based on market conditions and business needs
Operational Alignment & Order Execution

Submit accurate and complete title orders in a timely manner, following Meridian's established workflows and processes
Partner with operations, processing, and closing teams to ensure seamless transactions from open to close
Maintain visibility into file progress and proactively communicate with customers to enhance the closing experience
Industry Presence

Deliver presentations, training sessions, and educational content to customers and partners on industry updates, regulatory changes, and Meridian's products, services, and processes
Represent Meridian Title through community involvement, industry events, and strategic networking opportunities
Stay current on market trends, regulatory updates, and industry developments impacting customers and transactions
What we offer

Healthcare (medical, prescription drug, dental, and vision)
401(k) savings plan
Paid Time Off (PTO)
Paid holidays
Basic life insurance and AD&D insurance
Paid medical leave
Paid parental leave
Voluntary benefits such as accident, hospital indemnity, critical illness, long-term and short-term disability
Equal Employment Opportunity (EEO)

Meridian Title Corporation provides equal employment opportunity to qualified persons regardless of race, color, gender, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Requirements

Key Skills and Competencies

Customer Insight Selling

- Ability to challenge customer thinking, reframe problems, and drive action through relevant, value-based insights
Client-Centered Communication

- Connects messaging and solutions directly to client priorities, delivering clear, compelling, and results-driven conversations
Sales Cycle Execution

- Effectively manages the full sales process from prospecting to close, maintaining momentum and aligning next steps to drive decisions
Emotional Intelligence & Composure

- Demonstrates strong self-awareness and professionalism; communicates with intention and remains effective under pressure
Adaptability & Resilienc e - Thrives in a fast-paced environment, embraces change, collaborates effectively, and maintains a growth-oriented, results-focused mindset
Qualifications

Some college or associate's degree preferred
Valid driver's license, reliable transportation, and current auto insurance in good standing
Active state notary and title insurance license (as required by state and/or willingness to obtain)
Experience delivering presentations and public speaking preferred
Strong local market knowledge
Minimum of 2 years of sales experience with direct client interaction; preferred candidates have experience in the real estate industry (title and escrow, mortgage, builder/developer sales, property and casualty insurance, or home warranty)
Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
Basic understanding and use of social media platforms (Facebook, Instagram, LinkedIn)