Senior In-House Sales Manager

Senior In-House Sales Manager

Exploria Resorts is seeking a highly motivated Senior In-House Sales Manager to join the team at Summer Bay Orlando by Exploria Resorts.
Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Senior In-House Sales Manager Location: Summer Bay Orlando by Exploria Resorts Employment Type: Full-Time
Job Summary
The Senior In-House Sales Manager is a high-impact leadership role responsible for driving overall sales performance, leading in-house sales operations, and delivering an exceptional guest experience. Reporting to senior leadership, this role oversees all aspects of the sales floor while directly managing and developing Sales Managers and Sales Consultants.
This leader sets the tone for a high-performance culture—balancing strategic direction with hands-on coaching—to consistently exceed revenue goals, improve efficiencies, and uphold the highest standards of integrity and customer satisfaction.
Responsibilities and Duties
Sales Leadership & Performance
• Lead, manage, and develop the In-House Sales team to consistently meet and exceed sales goals and revenue targets
• Drive daily sales floor operations, ensuring proper management coverage, TO support, and efficient tour flow
• Meet and exceed monthly sales budgets, including revenue, volume, and cost objectives
• Analyze performance metrics, identify trends, and implement action plans to improve results
• Conduct and support sales presentations and closings as needed
Coaching, Training & Development
• Recruit, interview, and retain top-performing sales talent
• Train, mentor, and coach Sales Managers and Sales Consultants to maximize performance and closing success
• Provide real-time coaching, including ride-alongs and TO support
• Foster a culture of accountability, engagement, and continuous development
Operations & Strategy
• Execute company sales processes in alignment with brand standards and compliance guidelines
• Track daily performance metrics, prepare reports, and communicate results to leadership
• Partner with senior leadership to develop and execute strategic sales initiatives
• Manage sales incentives, contests, and performance programs
• Identify operational gaps and implement solutions to improve efficiency and revenue outcomes
Guest Experience & Culture
• Ensure delivery of an exceptional guest and owner experience
• Promote a positive, professional, and results-driven team environment
• Lead by example with integrity, professionalism, and a strong commitment to company values
Qualifications
• 7–10+ years of Timeshare Sales experience, including In-House Sales
• 3–5+ years of Sales Management experience (Senior-level preferred)
• Proven track record of driving sales performance and leading high-performing teams
• Strong recruiting, coaching, and leadership capabilities
• Advanced understanding of sales strategies, closing techniques, and training methodologies
• Ability to analyze data, develop strategies, and execute against business goals
• Active Florida Real Estate License (required)
• Excellent communication, organizational, and problem-solving skills
• Professional demeanor with strong time-management abilities
• Availability to work weekends and holidays as needed
• Ability to stand and/or walk for extended periods