Responsibilities
- Manage the marketing operations team, providing guidance, support, and mentorship to team members, and fostering a culture of collaboration and high performance.
- Oversee the execution of marketing campaigns, ensuring timely and efficient delivery of marketing assets and adherence to project timelines.
- Develop and implement streamlined processes for the marketing operations team to improve efficiency, productivity, and quality of deliverables.
- Manage and coordinate cross‑functional teams, including Creative, Digital, and Media teams, to ensure alignment and effective collaboration in the execution of marketing campaigns.
- Monitor and track campaign performance, identifying areas for optimization and making recommendations for improvements to drive ROI and business results.
- Manage marketing project budgets, ensuring efficient allocation of resources and tracking spend against budget to ensure cost‑effective marketing operations.
- Follows and contributes to the development of the strategy and plan for the department.
- Maintain and update marketing project management tools, ensuring accurate and up‑to‑date information is available for all stakeholders.
- Support the development and execution of marketing strategies, providing insights and recommendations based on campaign performance and market trends.
- Identify and implement best practices for marketing operations, staying up‑to‑date with industry trends and emerging technologies.
- Provide regular reports on marketing operations performance, highlighting successes, challenges, and opportunities for improvement to senior leadership.
Qualifications
- 6+ years of relevant work experience in marketing operations, project management, or a related field.
- Bachelor’s Degree in Marketing, Business, or a related field. In lieu of degree, 5+ years of relevant work experience.
- 2+ years of experience in previous leadership role.
- Experience managing teams and coordinating marketing campaigns.
- Proven ability to develop and implement streamlined processes for marketing operations.
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
Preferred
- Experience in a supervisory or managerial role, with a track record of successful team management.
- Proficient in marketing automation platforms and data analytics tools.
Knowledge/Skills/Abilities
- Excellent interpersonal, oral, and written communication skills.
- Ability to multi‑task effectively without compromising the quality of the work.
- Detail‑oriented, organized, process‑focused, problem‑solver, proactive, ambitious, and customer‑service focused.
- Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
- Ability to address conflict as it arises.
- Self‑motivated, reliable individual capable of working independently as well as part of a team.
- Strong analytical and critical thinking skills, with the ability to draw conclusions and make data‑driven decisions.
- Understands and models the PDS We Believes.
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition Reimbursement
- 401K
- Paid time to volunteer in your local community