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Associate, Business Analysis

Sallie Mae, Newark, DE, United States


Overview

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey, helping them plan their higher education, successfully finish, and prepare for life after school. We’re looking for people who are excited to drive this transformation, break barriers, and create better experiences for students—and for each other. This is a place where diverse backgrounds, beliefs, and perspectives matter, and you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll have opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference by putting relationships first and continuously learning new skills.
What You’ll Contribute

The Associate, Business Analysis will support the business analysis function by gathering, analyzing, and interpreting data to provide insights and recommendations that drive informed decision‑making and operational improvements. You will collaborate with stakeholders, assist in data analysis, and contribute to projects aimed at optimizing business processes.
What You’ll Do

Provide recommendations on creditworthiness of educational institutions by conducting financial and qualitative analysis using an inbuilt tool.
Ensure ongoing compliance by regularly reviewing and monitoring the performance of existing partner institutions.
Conduct market/industry research to identify trends, risks, and opportunities. Support providing actionable insights on how evolving market conditions may impact business strategy and performance.
Assist in execution and automation of operational processes.
Support the development and maintenance of operational documentation, including process manuals and standard operating procedures (SOPs).
Collaborate with stakeholders to gather requirements, understand business objectives, and identify opportunities for analysis and improvement.
Conduct research and gather relevant information to support analysis and provide context for findings.
Assist in developing and presenting reports, dashboards, and presentations to communicate analysis findings to stakeholders.
Support project management activities, including tracking project milestones, timelines, and deliverables.
What You Have

Minimum: Bachelor’s degree in business, finance, economics, statistics, or related field. Self-starter with strong organizational skills.
Strong analytical and problem-solving skills with the ability to interpret data sets and develop data-driven strategies.
Excellent verbal and written communication skills, with the ability to effectively communicate findings and recommendations to senior leadership and stakeholders.
Experience working with cross-functional teams; interest in market and industry research; ability to thrive in a fast-paced, dynamic environment.
Proficient in data analysis tools and techniques, including statistical analysis and data visualization.
Preferred

1+ years of experience in business analysis or related field.
Understanding of cash flow statements and profit & loss statements to interpret financial strength.
This role will require travel.
The Americans With Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job.
Feeling Your Best Helps You Do Your Best

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
Competitive base salaries
Bonus incentives
Generous PTO, floating holidays and federal holidays observed
Support for financial well-being and retirement with employer match
Comprehensive medical, dental, vision, and other coverage
Employer-paid disability and life insurance
Flexible hybrid working arrangements
Paid parental leave and adoption reimbursement
On-site fitness centers or gym subsidies where available
Confidential counseling (EAP), health advocacy, and wellness programs
Tuition reimbursement and family scholarship programs
Career development and training opportunities
Not the right fit? You can express interest in a future opportunity by introducing yourself or setting up email alerts as new postings become available. Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available in all phases of the application and employment process; to request an accommodation, call 855-756-2007 and choose option 9.

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