Commercial Insights Lead

Valeris Job Opportunity

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.
Key Responsibilities

Provides analytical support through the analysis and interpretation of data
Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
Builds positive, long lasting, rapport with defined set of strategic clients
Participate in strategic client conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
Develops, prepares and analyzes reports for management review, and presents to various levels of management
Provides industry or company knowledge and expertise as appropriate
Identifies opportunities for improvement as it relates to exceeding key performance indicators and program enhancements, consulting with the PharmaCord leadership team as needed
Works cross-functionally to achieve long term solutions to strategic client and issues or requests
Sometimes travels onsite to visit assigned strategic clients and partners
Utilize Valeris' values as the driving force behind the team's success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned
Qualifications

Exceptional client service skills
Ability to execute and prioritize a large number of tasks in a fast-paced environment
Strong sense of urgency
Self-starter/critical thinker
Self-accountable
Professional, effective, and clear communication skills (written and oral)
Strong conflict resolution skills
Commitment to honesty and integrity
Extreme multi-tasking skills
Proficient computer skills
Adaptability to change
Personal initiative and commitment to team and organizational goals
Ability to work effectively within a team
A positive attitude!
4-year Bachelor's Degree in Business Administration, Finance or a related field is required
SQL experience a plus
Technically savvy with excellent troubleshooting and analytical skills
Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
Experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris?

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:

PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@valeris.com