Patient Account Specialist

Patient Account Specialist

Department: Patient Fin Svcs
Location: Dallas, TX
Shift: Day
Job Type: On-Site
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary: Responsible for performing routine patient accounting activities including billing, collections, payment posting, customer service, and credit balance resolution to support timely reimbursement and efficient revenue cycle operations. Ensures accounts are worked and within established timelines.
Responsibilities:
Works assigned accounts to ensure timely follow-up and resolution.
Performs billing, collections, payment posting, credit balance, or customer service functions based on assignment.
Documents all account activity accurately and thoroughly.
Follows established workflows, payer guidelines, and departmental standards.
Identifies basic issues and escalates as appropriate.
Work Experience:
At least 1 year Healthcare revenue cycle, billing, collections, or related required
Experienced in hospital or physician revenue cycle operations preferred
Education:
High school diploma or equivalent required
Two-year Associate's degree or equivalent experience preferred
Licenses and Certifications:
Completion of all assigned HealthStream training 1 year preferred
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.
Holistic Benefits

How We'll Care for You:
Employee portion of medical plan premiums are covered after 3 years.
4%-10% employee savings plan match based on tenure
Paid Parental Leave (up to 12 weeks)
Caregiver Leave
Adoption and surrogacy reimbursement
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.