Relationship Manager - Agency Securities Finance Vice President

Relationship Manager

Agency Securities Finance ("ASF") is a global business within Securities Services, a division in the Corporate and Investment Bank ("CIB") of J.P. Morgan Chase. The ASF business is seeking an experienced Relationship Manager based in New York.
You are ultimately responsible for the client experience and all commercial aspects and decisions around your key clients' discretionary lending programs including business development, relationship management, revenue optimization, and performance attribution. You will represent JPMorgan Agency Securities Finance at the Client and represent the Client within JPMorgan to ensure that the business is well aligned to deliver on the Client's current and strategic securities lending agenda.
Job Responsibilities:
Develop and execute an annual strategy plan (updated periodically) with focus on retention, strengthening existing relationship and revenue optimization
Responsible for organic growth in the form of additional mandates and general client wallet expansion
Understand all contractual obligations for assigned clients and ensure program is operating within those parameters
Partner with global ASF trading and investment desks on revenue optimization opportunities and present them to clients as applicable
Ensure consistent messaging, planning and penetration strategies between ASF and Platform Sales
Serve as client advocate across trading, operations, client service, risk, credit, technology and product
When issues occur take responsibility for escalation, messaging to client and identifying a timely and effective resolution.
Required qualifications, capabilities, and skills
Proven success developing and managing client relationships
Experience in the Agency Securities Finance industry
Ability to think strategically and build persuasive arguments in an effort to drive business results
Exceptional communication and presentation skills particularly to a senior audience
Strong interpersonal skills with the ability to collaborate with internal product partners across regions
Strong understanding of regulatory, tax and market events and identify implications to lending program
Preferred qualifications, capabilities and skills
Ability to multi-task and prioritize across client coverage and internal partners
Working knowledge of MS Excel, Powerpoint, Qlik Sense and Tableau
An excellent team player with a strong work ethic
Spanish language skills are preferred but not required