Inside Sales Executive, Managed Accounts (WMHS)

Job Summary
The Inside Sales Representative – Account Management supports one‑time Shred‑it (information destruction) sales related activity for high revenue generating accounts. This includes corporate Account Manager Book of Business accounts both commercial and healthcare in nature. The ISR‑AM will manage sales activity up to and including one‑time information destruction of paper, uniforms, hard drives, x‑rays, and various other materials of a confidential nature.

Inside Sales Representative – Account Management will sell one‑time information destruction services to existing customers, new customers; add additional sites and services to existing accounts. Accounts and leads are assigned by partnered Account Managers. Appointments are self‑generated through lead generation activities within each AM’s books of business (outbound dials, inbound dials, email requests, referrals, and customer experience cases). Leads can also come from marketing campaigns and virtual prospecting via video conferencing.

Essential Duties and Responsibilities

Conduct inbound and outbound sales calls to high‑revenue Account Manager Book of Business while selling Shred‑it one‑time information destruction services. Manage assigned customer accounts and provide solutions through one‑time destruction agreements. Maximize revenue and profit margin of existing customers. Utilize consultative selling strategies to achieve assigned revenue and quota goals.

Provide account maintenance and first‑level customer support. Coordinate and resolve customer issues or needs through a Customer Account Services representative and/or local transportation office. Build rapport and relationships with clients in the National Account Managers Book of business.

Maintain customer profiles and account records. Update customer information using a technology‑based CRM tool for lead follow‑up, sales cycle disposition, pipeline management, forecasting, and lost opportunity tracking to within 10% of actual results. Keep a comprehensive and accurate commission log verified for monthly commission payouts.

Meet or exceed assigned performance metrics and key expectations, including number of outbound calls, close rates, average order size, and task management activities (sales cycle, pipeline, case management). Track details and results for all leads, opportunities, issues and losses.

Preferred Qualifications

Experience in Sales/Marketing or equivalent related work experience.

Demonstrated ability to manage and develop existing and prospective accounts.

Physical Requirements
This job operates in a mix between an office environment and remote environment, routinely requiring the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation
The expected hourly pay for this hybrid position across the U.S. is $23.79. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. The position is eligible for incentive pay.

Benefits
Each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. Employees also receive a Stock Purchase Plan, Company match on 401K, Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.

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