Overview
Become a Luxury Brand Evaluator in Kendall, FL. Turn your passion for luxury into a career opportunity with CXG, the global leader in customer experience. Work with premium brands across fashion, beauty, jewelry, and automobiles.
Responsibilities
- Discreetly assess customer experiences across luxury brands and provide actionable feedback to help refine services
- Visit boutiques, evaluate online interactions, or assess returns as part of missions
- Observe ambiance, service quality, and overall customer experience
- Provide honest feedback through our platform via questionnaires
Qualifications
- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience required; we value honest feedback from genuine customers
Perks and Compensation
- Flexible assignments and multiple missions per month
- Compensation for your time and input, with potential for reimbursement on purchases
- User-friendly platform to manage missions and feedback
What you will be doing
- Choose assignments aligned with your preferences and profile
- Visit luxury stores or evaluate online; interact with sales associates in-store or online
- Observe and report on ambiance, service, and overall experience
- Share observations and feedback through questionnaires on our platform
How to Join CXG
- Register: sign up at live.cxg.com and confirm your email
- Complete your profile to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin contributing to the luxury market
About CXG
CXG connects premium brands with evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we redefine the customer experience for luxury brands. Join us and manage missions, certifications, and feedback via CXG Live.
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