Job Description Summary
In this role, you will work under limited supervision, utilizing the knowledge and skills gained through your education and experience to coordinate, monitor, and assist with the implementation of marketing and communications strategies and projects. You will perform entry- to intermediate-level project management analysis and administrative tasks. While general guidelines will be provided, you will also have some responsibility for independent decision-making.
Your duties will include providing basic client support and addressing routine questions and solutions, either by triaging issues or directly providing assistance. You will regularly communicate with internal and external stakeholders or clients to obtain, clarify, or share information and facts.
Responsibilities
Based on existing processes and established best practices, provide tactical recommendations to support client marketing efforts, often including adapting existing materials to fit existing needs; and/or providing pathways to successful initiative completion.
Support execution of established marketing plans through effective internal (agency) and external (client) communications and/or project management.
Coordinate the organization, maintenance, and updating of the client, investment products, department offerings, and service information on the organization’s intranet system.
Contribute to the development of tutorials, best practices, and documentation for internal/departmental and/or external/client reference.
Provide basic consulting to clients in order to resolve immediate questions and/or requests.
Identify opportunities to respond to advisor requests, research, prepare, and track responses.
Manage intake process for projects; build and execute project plans.
Conduct basic marketing research and compile project results and insights as assigned.
Coordinate the creation and production of marketing and communications materials (including copy, layout, Web design, and/or audio/visual material) through the internal marketing agency.
Provide basic project consulting to clients and account managers in order to resolve immediate questions and/or requests.
Work with account managers and/or clients to review and test marketing deliverables against the project objectives, ensuring accuracy and brand consistency.
Assist marketing leadership with special projects related to timely business needs.
Perform other duties and responsibilities as assigned.
Skills
Principles and practices of customer relations, marketing, and communications.
Basic concepts, practices, and principles of project management methodology, including project management, analysis, administration, and documentation.
Fundamental investment concepts, practices, and procedures used in the securities industry.
Creating and maintaining project documentation and communications.
Coordinating projects, communicating changes and progress, and completing projects on time and budget.
Communicating clearly and informatively, editing work for spelling and grammar, and presenting numerical data effectively; strong writing and analytical skills.
Demonstrating accuracy and thoroughness while applying feedback to improve performance.
Completing tasks on time or notifying the appropriate stakeholder with an alternate plan.
Collecting, researching, and analyzing data.
Exercising judgment and self-direction to independently complete projects and tasks.
Operating standard office equipment and using required software, including word processing, spreadsheet, graphics, database, and internet reference service applications.
Conducting research using the Internet and other resources, compiling results, and preparing reports.
Education
Bachelor’s: Communications, Bachelor’s: Finance, Bachelor’s: Marketing
Work Experience
General Experience - 7 to 12 months
Certifications
None listed
Travel
Less than 25%
Workstyle
Hybrid
Compensation and Benefits
The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
Company Culture
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
Expectations for All Levels
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
EEO Statement
The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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Marketing Coordinator
Raymond James, St. Petersburg, FL, United States