Program Manager – Adult Day Services
Peninsula Volunteers, Inc. (PVI)
Menlo Park, CA
Peninsula Volunteers, Inc. (PVI), a mission-driven nonprofit dedicated to
enabling seniors to age in place , is seeking an experienced and compassionate
Program Manager
to oversee daily operations within our Adult Day Services program at Rosener House.
This is a highly visible, hands‑on leadership role responsible for ensuring exceptional care, strong staff performance, and engaging, person‑centered programming for older adults—many of whom are living with dementia and complex health needs.
Position Overview
The Program Manager serves as the operational leader on the floor, overseeing care delivery, staff coordination, and daily program execution. This individual ensures a safe, structured, and supportive environment while modeling best practices in dementia care, behavioral support, and participant engagement.
This role requires a leader who is confident in managing behaviors, guiding staff in redirection techniques, and maintaining a calm, solutions‑oriented presence in a dynamic setting.
Key Responsibilities
Program & Floor Operations
Oversee daily operations of the Adult Day Services program to ensure high-quality care and participant safety
Maintain consistent program flow, structure, and engagement throughout the day
Step in as needed to support direct care and de‑escalate situations
Staff Leadership & Development
Supervise, coach, and mentor program aides and activity staff
Develop and manage staff schedules to ensure appropriate coverage and ratios
Provide real‑time guidance on dementia care, redirection techniques, and behavior management
Foster a culture of accountability, teamwork, and compassion
Participant Care & Experience
Ensure individualized, person‑centered care for all participants
Support staff in managing dementia‑related behaviors with dignity and respect
Partner with families and leadership to address participant needs and concerns
Activities & Engagement
Oversee the planning and execution of meaningful, structured daily activities
Ensure programming supports cognitive stimulation, physical movement, and social interaction
Continuously evaluate and enhance program quality and engagement
Compliance & Quality
Maintain adherence to licensing requirements, safety protocols, and organizational policies
Support documentation, reporting, and communication with internal teams
Qualifications
3+ years of experience in Adult Day Services, senior care, or a related field
1–2 years of supervisory or management experience
Strong knowledge of
dementia care, behavioral interventions, and redirection techniques
Proven ability to manage staff, schedules, and day‑to‑day operations
Calm, confident leadership style with strong problem‑solving skills
Excellent interpersonal and communication skills
Passion for working with older adults and supporting caregivers
Why Join PVI?
Be part of a mission‑driven organization making a tangible impact in the community
Work alongside a collaborative and dedicated leadership team
Opportunity to shape and grow a high‑quality Adult Day Services program
Competitive salary and benefits package
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role to Arong@1pvi.org
#J-18808-Ljbffr
Program Manager
Peninsula Volunteers, Inc., Belmont, CA, United States