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Sales Coordinator -$15/hr

PCH, Inc., Vestavia Hills, AL, United States


About the Role

At Renaissance Ross Bridge, we create experiences that drive revenue, build relationships, and elevate our brand.

The Sales Coordinator plays a key role in supporting the Sales team’s ability to secure business, operate efficiently, and deliver exceptional group and event experiences. This position is ideal for someone highly organized, detail-oriented, and motivated to build a career in hotel sales, events, or revenue strategy.

This is more than an administrative role—it’s an opportunity to gain hands-on exposure to the hotel sales process and grow into a future Sales Manager or Event Leader.

Key Responsibilities

Be an indispensable part of our team by supporting the Sales team in driving top-line revenue through efficient coordination and execution
Be our “Director of First Impressions” as you assist with incoming inquiries, lead distribution, and initial client communication
Prepare proposals, contracts, and related sales documentation
Maintain accurate client profiles, sales reports, and data within resorts systems
Support event turnover processes to ensure seamless communication with operations teams
Coordinate internal details to support successful group and meeting execution
Assist with site tours, client visits, and pre-planning meetings as needed
Manage calendars, meetings, and scheduling for the Sales team
Handle incoming calls, emails, and correspondence in a timely and professional manner
Maintain organized filing systems, sales materials, and departmental resources
Serve as a liaison between Sales, Events, and Operations teams
Deliver a high level of service in all interactions with clients and internal teams
What You’ll Learn

The lifecycle of hotel group and event sales—from inquiry to execution
Revenue strategy fundamentals, including pricing and market positioning
CRM and hotel sales systems (CI/TY, Delphi, or similar)
Cross-functional hotel operations and team collaboration
Professional client communication and relationship management
What Success Looks Like

Sales documentation and processes are accurate, timely, and reliable
Sales Managers are empowered to focus on selling due to strong administrative support
Internal teams receive clear, actionable information for event execution
Clients experience professionalism, responsiveness, and attention to detail
The Sales team operates more efficiently because of your contributions
What We’re Looking For

Strong organization and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Positive attituded, Proactive mindset, and a desire to learn and grow in hospitality
Comfort working with systems, data, and reporting tools
Proficiency in Microsoft Office; hotel systems experience is a plus
Education & Experience

High school diploma required; college coursework or degree preferred
Previous administrative, hospitality, or customer service experience preferred
Why Join Ross Bridge

Work at a premier resort known for exceptional guest experiences
Gain hands-on experience in hotel sales, events, and revenue strategy
Opportunity for career growth within PCH Hotels & Resorts
Be part of a collaborative, high-performing team
Help create meaningful experiences that leave a lasting impact

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.