Field Service Representative

Be the Expert Behind the Aircraft as a Field Service Technician
Location: Columbus, OH | Day job | Payrate: $34 - $47/hour
PDS Tech Commercial

is partnering with a leader in the aerospace industry to hire a

Field Service Technician

in a

Direct hire

role

,

who thrives in dynamic, customer-facing environments. This role puts you at the center of aircraft operations—solving technical challenges, supporting customers, and ensuring world-class performance and reliability for advanced business aircraft.
Role Overview

As a Field Service Technician, you will serve as a trusted technical advisor to customers, helping integrate and maintain aircraft within their operations. You’ll troubleshoot complex issues, support maintenance activities, and provide insights that enhance safety, efficiency, and overall fleet performance. Your expertise will directly impact operational success and customer satisfaction.
Key Responsibilities

Support customers in integrating aircraft into their operations with a focus on safety, efficiency, and cost-effectiveness

Provide advanced troubleshooting support to diagnose and resolve technical issues

Escalate critical technical or operational concerns to internal teams and customer leadership

Deliver informal training and share technical, operational, and maintenance best practices

Keep internal management informed of key fleet performance and maintenance issues

Identify opportunities to improve customer procedures and operational efficiency

Promote and explain service bulletins, airworthiness directives, and technical documentation

Prepare and deliver reports in accordance with established schedules and requirements

Lead or support field activities including modifications, upgrades, and repair efforts

Collaborate with internal support teams to resolve recurring or complex fleet issues

Participate in customer meetings, including reliability and operational reviews

Travel to customer sites and service facilities to oversee troubleshooting and support activities

Required Qualifications

Minimum of 5 years of aviation maintenance experience

At least 2 years of experience working with Bombardier aircraft platforms (Global or Challenger series preferred)

Strong troubleshooting and diagnostic skills in aircraft systems

Proficiency with computer applications including word processing, spreadsheets, and web-based tools

Effective communication and interpersonal skills for working across teams and with customers

Strong business writing skills for reporting and documentation

Ability and willingness to travel as required

Self-motivated with a proactive, problem-solving mindset

Preferred Qualifications

EASA or FAA Airframe & Powerplant (A&P) license

Experience supporting high-performance business aircraft in operational environments

Familiarity with service documentation such as Airworthiness Directives and Service Bulletins

Pay Details

Pay Details:

$34.00 to $47.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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