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Sr. Business Ops. Manager, Amazon Key

Amazon.com Services LLC, Las Vegas, NV, United States


Supply Chain Manager – Amazon Key
As the Supply Chain Manager at Amazon Key, you will be a thought leader to identify strategic initiatives and work across organizations to manage an end-to-end deployment of automation solutions to delight our customers with fast and reliable deliveries. You will work with External and Internal stakeholders to design and incubate operating plans, define operating requirements, develop execution plan and deliver on time and in budget deployment of new products.

Key Job Responsibilities

Lead cross function teams to manage project from ideation to execution

Lead strategic aspect of building and scaling long term automation solutions

Lead operational and technology integration efforts

Lead regular communication cadence with all stakeholders including effective representation during Sr. leadership reviews

Lead efforts to build scalable mechanism & standards

Communicate goals, roles, responsibilities and desired outcomes to cross-functional project teams to gain approval and deliver project schedules

Address barriers through problem solving, communication and active coordination with stakeholders

Work within time constraints to meet critical business needs (often managing multiple, time-sensitive and high priority initiatives simultaneously) ensuring service requirements are met

Systematically escalates problems or variances in the operating plan to relevant owners and teams, following through to resolution to ensure solutions are delivered

Navigates through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and delivering on commitments

Travel up to 20% of the time

A Day in the Life
This person will lead effective execution of new automation product deployment across Amazon sites. He will engage on a daily basis with multiple external (Vendors) and internal stakeholders (Engineering, Product, Ops, Planning, Safety and ACES) to deliver high quality, on-time deployment and post-deployment support. This is a fast pace scope where the person will need to manage multiple priorities to delivery product that improves safety and productivity of operation. The person will also lead communication to external & internal leadership.

About the Team
You will work with a highly motivated team who have strong customer obsession, ownership, bias for action and delivery result leadership principles.

Basic Qualifications

8+ years of supply chain experience

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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