Strategy Insights & Planning - Market Research

ZS

is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by

bringing together data, science, technology

and

human ingenuity

to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a

client‑first mentality

to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

Insights & Analytics
ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem‑solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

What You’ll Do

Partner with clients to design and implement strategies that enhance sales, marketing, and medical engagement across digital and in‑person channels

Collaborate with project leadership to define project scope, structure problem‑solving approaches, and develop actionable workplans

Lead project execution by managing timelines, organizing data, and coordinating team activities and client communications

Conduct structured issue analysis and develop hypotheses around key client business challenges

Design and execute primary and secondary market research studies, including:

Qualitative methods: in‑depth interviews, focus groups, advisory boards

Quantitative methods: surveys, segmentation, conjoint analysis, and statistical modeling

Translate business questions into effective research designs and analytical frameworks

Analyze and synthesize data from multiple sources (market research, real‑world data, secondary sources) to generate actionable insights

Develop clear, insight‑driven recommendations and communicate findings to clients and internal stakeholders, with a focus on business impact

Provide thought leadership and innovative approaches to problem‑solving within project teams and across practice areas

Support business development efforts, including proposal development and client presentations

Contribute to internal firm initiatives and knowledge‑building efforts

Mentor and coach junior team members, supporting their professional growth

What You’ll Bring

MBA or advanced degree (or equivalent experience) in a quantitative or analytical discipline such as Operations Research, Applied Mathematics, Statistics, Econometrics, Data Science, Engineering, or similar. PhD in Marketing, Economics, Decision Sciences, or related field is also applicable

2–5+ years of hands‑on market research experience, ideally within pharmaceutical, healthcare, or life sciences industries

Demonstrated experience conducting both qualitative and quantitative research, including study design, execution, and insight generation

Strong analytical background with experience using tools such as R, SAS, Tableau, Excel/VBA, or similar

Experience translating market research findings into strategic business recommendations

High motivation, strong work ethic, and ability to manage multiple priorities in a fast‑paced environment

Proven ability (or strong interest) in leading and managing teams

Excellent communication skills, with the ability to present insights to senior‑level stakeholders

Strong attention to detail and commitment to high‑quality deliverables

Creative problem‑solving skills and a proactive, solution‑oriented mindset

Strong client service orientation and ability to build relationships

Fluency in English

Client‑first mentality

Intense work ethic

Collaborative spirit and problem‑solving approach

How you'll Grow

Cross‑functional skills development & custom learning pathways

Milestone training programs aligned to career progression opportunities

Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions

Perks & Benefits
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit our US office locations page.

Hybrid working model
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel
Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

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