Business Analyst Client: REI Location: Seattle, WA Duration: 12+ months Rate: Markets
- Full-time
Job Description
ocals and prior experience in marketing groups preferred.
We are looking for a Senior IT Business Systems Analyst that enjoys the reward of delivering business value quickly while working on a team to execute technical solutions in an incremental nature. As a Senior BA you will work with a team of architects, software engineers, testers and business partners to design, develop and implement a large enterprise IT project. A successful candidate is passionate about ensuring business needs and requirements are understood, valued, prioritized and communicated to project team members and other stakeholders.
Key Responsibilities
Requirements Management:
- Identify and document a desired future state for our enterprise Customer Service Application.
- Map “as is” and “to be” business processes and conceptual data; understand gaps and develop transition/mitigation plans.
- Facilitate, document, validate and prioritize business requirements and establish baselines with testability and traceability of business value delivered.
- Articulate specifications between business and technical teams and answer questions.
- Manage changes to requirements baseline and maintain requirements for reuse.
- Assess business value and impacts of various solution options.
- Provide deployment and post-production support as needed.
Systems Knowledge, Design, & Architecture:
- Understand business functionality, interfaces, data flow and functional architecture of the supported system.
- Ensure solution designs meets business/user requirements.
- Able to troubleshoot functional system problems, especially when supporting end-user testing and training.
- Can explain solution features and their value and can route support requests to the appropriate team members for assistance.
Required Skills & Experience
- Bachelor’s degree in computer science, business management or related field, or equivalent training
- 5+ years direct work experience on medium to large scale projects or programs
- Demonstrated ability in facilitation, identification, validation, documentation and management of business requirements (use cases, data modeling, process modeling, context diagrams, systems diagrams, etc.)
- Proficiency in creating business models (strategy, process, conceptual data, etc.)
- Ability to conceptualize and recommend solutions to business problems
- Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
Bonus Points Skills & Experience
- Previous experience in marketing retail environment, CRM and Loyalty technology, or a variety of marketing technology preferred.
Previous experience with Agile SDLC methodologies preferred.
Local candidate preferred or ability to relocate.
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