Arena Events Group Account Executive

Arena Events Group Account Executive

The Arena Events Group Account Executive will report to the Sr. Manager, Group Sales and have the responsibility of generating revenue through the selling of group and premium ticket packages for select Milwaukee Bucks & Fiserv Forum events, like Disney on Ice, Monster Jam, Harlem Globetrotters, etc.
Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers, manage multiple sales campaigns simultaneously, and work closely with other departments on the set-up, sales, and facilitation of events.
Responsibilities:
Meet or exceed annual sales goals
Meet daily and weekly outbound call and appointment expectations
Develop strategies to maximize group and premium sales for Milwaukee Bucks & Fiserv Forum events
Sell and prospect new full season ticket memberships, partial plans, single game suite rentals
Accurately and efficiently document customer & prospect activities in CRM
Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
Build strong relationships and gain a deeper level of knowledge about each customer
Perform event-day responsibilities, including entertaining clients and fulfilling large group events and theme night commitments
Attend team and community events for purpose of improving sales opportunities
Proactively create opportunities for new business with existing customers
Work collaboratively with other internal departments and key outside contacts
Additional responsibilities as assigned by the Arena Show & Events Manager
Qualifications:
A minimum of two years of successful sales experience, preferably sports and/or arena sales experience
Four-year college degree
Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)
Demonstrates a positive attitude
Highly motivated with a desire to be successful
Ability to work independently and as part of a team towards achieving department and company goals
Strong organizational and time-management skills
Strong knowledge of the arena/family show industry and sports & entertainment industry
Able to work in a fast-paced environment and able to adapt quickly to change
Excellent oral and written communication as well as customer service and problem-solving skills
The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
Must have the ability to navigate the arena in order to visit clients and escort potential customers on arena tours
Lifting of 25lbs or more may be required
Must be available to work flexible hours including nights, weekends and holidays
Polished phone and face-to-face presentation skills with the ability to confidently react to situations in a timely and professional manner