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Director, eCommerce PMO

Sales and Marketing, stamford, ct, United States


This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at driving strategic alignment and operational excellence for digital sales initiatives? Spectrum is seeking a Director to lead our Digital Sales Program Management Office, supporting executive decision-making, governance and cross-functional execution across business‑critical programs. As a trusted advisor to senior leadership, you will deliver the structure and transparency needed to accelerate outcomes—making a measurable impact on our digital sales success.

How You’ll Make an Impact

  • Lead and refine PMO processes to support strategic digital sales initiatives and operational priorities
  • Establish governance, intake, prioritization and reporting standards for program transparency and accountability
  • Develop executive reports, dashboards, scorecards and leadership communications to inform decisions
  • Partner with senior leaders to identify and communicate milestones, risks, issues, dependencies and outcomes
  • Coordinate with stakeholders to ensure aligned execution and effective delivery of initiatives
  • Drive regular operating cadences for reviews and governance forums, escalating and resolving risks as needed
  • Prepare executive-ready materials for business reviews, continuously advancing PMO practices

Working Conditions

  • Office environment with occasional travel
  • Eligible for Hybrid Work Policy, with up to one day each week from home

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in business, Finance, Technology, Project Management or related field, or equivalent combination of education and experience

Experience

  • 8+ years in project or program management or business operations
  • 3+ years leading PMO functions, governance or strategic initiatives
  • 9+ years PMO leadership and portfolio governance
  • 8+ years executive reporting, dashboarding and stakeholder management
  • 8+ years strategic planning, risk management, process improvement and executive communications

Skills

  • Strong knowledge of PMO methodologies and governance frameworks
  • Experience with Excel, PowerPoint, Smartsheet, Jira or similar platforms
  • Expertise in building executive dashboards, scorecards and reporting deliverables
  • Knowledge of KPIs, milestone tracking and portfolio metrics
  • Familiarity with Agile, Waterfall and hybrid delivery models
  • Ability to translate complex data into executive-level insights

Preferred Qualifications

Education

  • MBA or advanced degree preferred

Experience

  • Portfolio-level reporting and governance in digital or customer‑facing environments
  • Experience with dashboarding and visualization tools such as Tableau or Power BI
  • Experience with Agile or hybrid digital delivery modelsPMP, Scrum, Agile or related certifications

Skills

  • Experience in Digital Sales, Digital Operations, Telecom or Cable environments
  • Experience supporting portfolio reviews, QBRs and annual planning processes
  • Familiarity with change management and organizational readiness practices
  • Experience creating executive communications for large, complex organizations

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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