Creative Operations Manager

Creative Operations Manager

At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.
We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has a job to do for our clients. That's why we are committed to managing our clients' investments by truly understanding them as people first and then delivering advice, strategies, and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investment decisions in every stage of their lives.
Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us.
Edelman Financial Engines is seeking a Creative Operations Manager to help support and scale the operating foundation for our Brand & Creative team. This role plays an important part in enabling high-quality creative work by supporting the systems, workflows, and resourcing models that allow ideas to move efficiently from concept to delivery.
As a key partner to Brand, Creative, and cross-functional teams, you will help ensure work is set up for success through clear intake, thoughtful prioritization, and strong operational execution. You will contribute to creating the conditions for creativity to thrive — balancing speed, rigor, and flexibility while maintaining alignment with broader business goals.
This role is ideal for someone who enjoys bringing structure to complex environments and is motivated by improving how teams work together to deliver meaningful brand experiences.
Responsibilities:

Support and continuously improve end-to-end creative workflows from intake through delivery
Help implement intake and briefing structures that create clarity and reduce rework
Apply prioritization frameworks to align creative work with business goals and team capacity
Identify opportunities to streamline processes and improve cross-functional collaboration
Help guide teams on how to engage Brand & Creative effectively, setting clear expectations for intake, timelines, and ways of working
Support resourcing across internal team members, freelancers, and external partners
Maintain visibility into team capacity, skill sets, and workload distribution
Align project needs with the appropriate creative resources
Flag potential resourcing gaps and support planning efforts as initiatives scale
Manage core creative tools, including creative and AI tech stacks, project management platforms, digital asset management systems, and workflow solutions
Maintain standards for asset organization, naming conventions, and version control
Ensure tools and systems are used consistently across teams and partners
Support relationships with vendors supporting creative technology platforms
Track operational health across throughput, efficiency, and speed to market
Identify opportunities to improve consistency, quality, and scalability of creative output
Support development of repeatable frameworks that enable multi-channel content creation
Requirements:

4–6 years experience supporting creative teams through project management, creative operations, or similar roles
Experience working within established workflows and contributing to process improvements
Strong organizational and problem-solving skills with attention to detail
Ability to manage multiple initiatives simultaneously and adapt to changing priorities
Experience working with freelancers, agencies, or external production partners
Familiarity with project management tools such as Adobe Workfront
Experience with digital asset management platforms such as Brandfolder, Frontify, AEM
Strong communication skills and ability to collaborate across cross-functional teams
Self-starter with a proactive and solutions-oriented mindset
Comfortable operating in evolving environments where priorities may shift
Brings structure and organization while remaining flexible and pragmatic
Approaches challenges with curiosity and a problem-solving mindset
Builds trust by keeping work organized, clear, and moving forward
Why this role matters
This role helps ensure the Brand & Creative team can deliver work that is consistent, well-organized, and aligned to business priorities. By supporting how workflows and how resources are applied, the Creative Operations Manager enables teams to focus on delivering high-quality creative that supports Edelman Financial Engines' mission to help people live better financial lives.
Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $82,700 - $110,300. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.
Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors – not just the wealthy – deserve access to personal, comprehensive financial planning and investment advice. Recognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30) 1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client's situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.
For more information, please visit EdelmanFinancialEngines.com.
Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.
Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or efetalentacquisition@edelmanfinancialengines.com.
1 The Barron's Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th.
2 Edelman Financial Engines data, as of September 30, 2025.