Information Specialist II

Responsibilities:

ccurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.
Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
Clearly and succinctly communicates information to customers verbally and in writing.
Demonstrates a high level of customer service to both internal and external customers.
Utilizes judgment skills to identify issues that impact the workflow.
Uses rigorous logic and methods to solve difficult problems with effective solutions.
Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
Performing tasks outside one's own area of responsibility to help with departmental needs
Effectively prioritizes and manages own time to complete assigned tasks.

Requirements:

6 months to 1 year of similar work experience.
Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system).
Prior experience and familiarity with computer databases.
Superior attention to detail, quality, accuracy and timelines.
Strong time management and prioritization skills; ability to multi-task.
Strong adaptability to switching tasks to meet business needs.
Strong customer service skills.
bility to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team.
Fast learner of technical and process skills/knowledge.
Effective verbal and written skills.
Medical terminology knowledge preferred.
Prior experience in a regulatory/medical setting preferred.