Sales and Marketing Manager

Chick-fil-A Elmhurst is looking for a full-time Sales and Marketing Manager to oversee our marketing activities, drive catering sales in the local community, execute in-store events, and provide in-store leadership.

Benefits:

Sundays Off
Flexible Scheduling
Competitive pay and Raises following completion of training and development of additional skills
Affordable Medical, Dental, & Vision available to qualified team members
Retirement plan - 401(k) with matching contribution
Advancement opportunities - industry-leading leadership development
Scholarship Opportunities
The Sales and Marketing Manager is responsible for:

Marketing & Catering Execution

Plan and run local campaigns aligned with Chick-fil-A brand and Operator vistion
Execution of delivery and setup for some catering events
Create a monthly catering sales goal and plans to achieve it
Maintain a marketing event calendar to ensure campaigns and events are prepared, communicated and executed.
Use community trends, competition, and guest feedback to inform strategy.
Track campaign results and recommend adjustments
Data & Analysis

Review restaurant reports, sales trends, and marketing outcomes.
Provide data-driven recommendations for campaigns and engagements
Build and/or utilize tools (dashboards, spreadsheets) to track and share results
Creativity & Brand Growth

Create fresh, engaging wasy to connect with the community and team.
Ensure all activities reflect Chick-fil-A Values and Operator standards
Produce promotional materials, social content, and in-restaurant signage.
Restaurant Support

Work in a team member position each week to stay connected to operations, guests, and team culture
Assist leaders and team in delivering operational excellence
Other Responsibilities

Assist with planning and execution of community events (school partnerships, local sports teams etc.)
Collaborate with Team Care on creative recognition for team members.
Maintain strong communication with the Operator and Directors on all marketing initiatives
Stay current with Chick-fil-A Support Center marketing resources and adapt them for the restaurant
Represent Chick-fil-A with professionalism and warmth in all community and guest interactions.
Other duties as assigned by restaurant leadership
Success Factors and Matching Measurements

How will you know this position has been successful?

We will know the Sales and Marketing Manager is successful upon attaining the following:

Marketing events are communicated well to the team and leadership and executed well for our community
Catering sales increases of 5-10% over prior year each month
Guests and team members have an overall great experience at well-attended events which remain within budget (approximately 1-2 per month)
All reports and data analysis are completed accurately and on time with events and goals centered on measurable outcomes
Behavioral Characteristics

What specific behaviors should a person in this position have in order to achieve both SUCCESS and the ORGANIZATIONAL IMPERATIVES?

The Sales and Marketing Manager should:

Work a minimum of 25 and up to a maximum of 40 hours per week. Flexible scheduling as to days/times.
Work in the restaurant during peak hours, around your sales building activities and when no catering or community events are scheduled
Have a valid Driver's License issued in the United States and be able to pass a Motor Vehicle Records check based on the applicable policies in the current edition of the Chick-fil-A Elmhurst Team Member Handbook
Focus on systematically and effectively communicating all catering experience related goals
and success factors to Team Members
Effectively coach and give direction
Build impactful relationships between the local community and Chick-fil-A Elmhurst

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