Associate Product Manager (PH)
Job ID
10149403
Location
Orlando, Florida, United States
Business
Disney Experiences
Date posted
Apr. 29, 2026
Job Summary
Disney Experiences Technology (DXT), a division of The Walt Disney Company, creates world‑class immersive digital experiences for premier vacation brands including Walt Disney World, Disneyland Resort, Shanghai Disney Resort, Hong Kong Disneyland, Disneyland Paris, Disney Cruise Line, Aulani, and more. DXT has offices in Glendale, Anaheim, Seattle, Shanghai, Hong Kong, Paris and Orlando, where we design and develop results‑driven websites and mobile applications.
Our team creates immersive digital experiences for the Company’s premier vacation brands, responsible for the end‑to‑end digital and physical Guest and Cast experience across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.
What You Will Do
This position supports our maps products within the App and Web platforms, focused on maintaining and updating map imagery, and supporting the transportation Line of Business, including the turn‑by‑turn directions feature. The role requires frequent on‑site visits at the Walt Disney World Resort to ensure transportation product accuracy, deliver content configuration deployment (which may occur overnight, on weekends, or holidays), and support operational requests across multiple destinations including Walt Disney World, Disneyland, Disneyland Paris, Shanghai Disneyland, and Hong Kong Disneyland. The ideal candidate will understand consumer‑facing websites, mobile apps, and digital marketing.
Responsibilities of the Role
Champion the digital Guest experience, advocating on the Guest’s behalf, and working diligently to build an outstanding experience for Disney Guests.
Understand and execute the digital product strategy for digital product experiences for Guest or Cast.
Translate the digital strategy into clearly prioritized user stories, business requirements, and other product documentation including acceptance criteria and test cases.
Support and maintain feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks.
Ensure the appropriate delivery of product requirements across the development lifecycle, partnering with design and technology teams to align visual design, content strategy, copywriting, and development to the strategic vision.
Contribute to developing the go‑to‑market strategy for the digital Guest or Cast experience.
Develop presentations to share and build advocacy for the digital strategy with executive audiences and partners across the organization.
Monitor product performance, support A/B tests, and recommend opportunities to enhance Disney Parks, Experiences and Products Digital Platforms, including mobile apps and websites.
Support delivery and ongoing maintenance, including product build, content configuration, and on‑call collaboration to ensure successful uptime of the digital experience when needed.
Manage relationships, lead partner expectations, scope, budget discussions, and project communications, providing partners with a consistent point of contact and accountability for their digital business needs.
Deliver marketing‑ and operations‑related projects on‑time, on‑budget, and on‑strategy, raising unresolved business, strategy, scope, and budget issues to leadership as appropriate.
Ensure appropriate review and sign‑off of key results with partners.
Coordinate between operation teams and vendors for asset creation. Project management experience is beneficial.
Coordinate with internal teams including copywriters, designers, Public Relations, and Legal for business‑driven content updates.
Deploy content configuration updates as needed by the operation, which may fall outside business hours.
Evaluate, measure, and update transit directions, collaborating with third‑party vendors and internal operation partners. GTFS file management experience is beneficial.
Qualifications
Minimum of 1 year of digital product management (website/mobile).
Minimum of 1 year of combined business, agency and/or digital experience.
Experience with marketing, brand strategy, technology, and/or digital strategy.
Effectively provide overall leadership across multiple teams while delivering quality on time.
Strategic thinker who can drive ideas into action, with a positive outlook and willingness to take personal initiative.
Experience solving technical, user, and business issues in a fast‑paced digital organization.
Experience with tools, systems, and processes that support go‑to‑market delivery and triage of content, data configuration, and service integration.
Advanced experience with complex content management or similar systems for building and maintaining websites and mobile apps (including daily updates to copy, media, building out new pages, and troubleshooting).
Outstanding verbal and written communication and project leadership skills, including the ability to influence at an executive level.
Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.
Proven ability to collaborate and achieve results through others, build strong relationships, and interact at all levels of the organization; comfortable working with bi‑coastal and international teams.
Experience with Agile software development methodology, including JIRA/Confluence.
Preferred experience with iOS/Android release process.
Preferred experience with CMS content configuration and deployment.
Preferred experience with GTFS file management.
Education
Bachelor’s degree in Business administration, marketing, communications, engineering or equivalent work experience.
Hiring range: \$92,900.00 to \$124,500.00 per year. Compensation may vary based on equity, location, and experience. A bonus and/or long‑term incentive units may be provided, along with a full range of medical, financial, and other benefits.
Equal Employment Opportunity Statement
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.
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Associate Product Manager (PH)
The Walt Disney Company, Orlando, FL, United States