Customer Intake Specialist

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Job Description

Job Title :

CIS II
Job Location : 30 Atlantic Place ,Portland , ME 04101
Pay – rate : $ 15.75/hr
Duration : 3+ months ( possibility of Extension)
Hours : Monday - Friday 8:00 am – 5:00 pm or 9:00 am – 6:00 pm
Job Description:
Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations;
Identify and direct beneficiaries to the most appropriate, cost effective medical care;
Processes request for authorization according.
Commitment to offering quality service to internal and external customers;
Ability to respond quickly and proactively to customer queries;
Demonstrated teamwork through flexibility and reliability; superior customer service skills;
Ability to adapt to varied situation and exercise sound judgment
Qualifications

Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required;
Call center experience may be required; Attention to detail;
Proven ability to quickly learn new systems and processes; 6 plus years' experience.
Additional Information

Thanks & Regards;

Krishna Swaroop

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