Radio Technician (On-Site)

Position Description
The Anoka County Emergency Communication Department’s mission is to promote the safety and well-being of citizens by providing efficient and professional 911 dispatch services for all emergency and non-emergency calls and to provide technical management of the County’s E-911 system and public safety radio system. The department has an immediate opening for a Radio Technician who will perform various duties. Some of the critical responsibilities of this position include providing the technical operation and configuration of Anoka County’s emergency communication system. The Radio Technician is responsible for ensuring reliable communication to and from Anoka County’s 911 Dispatch Center and the public safety departments in Anoka County and adjacent metro partners.

This is a full-time, non-exempt, on-site position. Interviews will take place the week of May 25th, 2026, for those selected to move forward in the hiring process.

Pay & Benefits
Hiring range: $64,480.00 to $90,230.40 ($31.00 to $43.38 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year.

Anoka County Salary Schedule Grade 32: $64,480 to $90,230 ($31.00 to $43.38 per hour).

24 days of paid flexible time off and up to 12.5 paid holidays.

Comprehensive insurance, including medical, dental, vision, flex benefits and more.

Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.

Pension plan and other retirement investment options.

Advancement/professional development opportunities.

Work Location

This position will work at the Emergency Communications Radio Shop, located at 13535 Hanson Blvd NW Andover, MN 55304.

Standard business hours are Monday - Friday, 8:00am - 4:30pm.

This position requires participation in a 24-hour on-call rotation, with the ability to respond by phone within 15 minutes and on-site within 75 minutes, as needed.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Radio Technician.

Monitor and maintain all public safety communications end-user equipment from phone and radio dispatch consoles to all subscriber radios within Anoka County.

Configure, repair, align and track all end-user equipment.

Add and remove radios from the 800MHz system. Develop and update radio code plugs. Upgrade software/firmware and program radios on the system as required.

Conduct preventative maintenance on the ARMER emergency communications infrastructure. Test and align communications infrastructure and network equipment at the 911 Public Safety Answering Point (PSAP) and at Radio Towers to ensure reliable communications to the end-user.

Repair and test radio transmitting and receiving equipment in accordance with diagrams and manufacturer’s specifications, using electrical measuring instruments, wiring diagrams, and hand tools.

Use and maintain applicable test equipment for the purposes of maintaining subscriber fleet and ARMER system integrity.

Support vendors and contractors with installation and maintenance of equipment.

View and analyze technical issue logs daily.

Provide advice and information to department for communication needs.

Provide leadership, coaching, and/or mentoring to a subordinate group as assigned.

Qualifications and Requirements
Minimum Knowledge, Skills, and Abilities Needed

Requires accreditation from a technical school or applicable trades program.

Two years (2,080 annual hours) of job-related experience in public safety, dispatch, radio communication networks and maintenance or a closely related field.

In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

Successfully pass driver’s license background check.

Preferred Knowledge, Skills, and Abilities Needed

Degree in Radio Communications, Electrical Engineering, Information Technology or related field.

Possess or be able to obtain within six months of hire a Motorola, FCC or ETA International specific to RF Communications (CET, GROL, etc.) certification.

Possess or be able to obtain within 24 months of hire a Network+ or CCNA certification.

Knowledge of computer-based network systems and equipment, i.e., ARMER, 800 MHZ trunked radio simulcast system and mobile data terminal system, including computerized diagnostics and operational controls.

Knowledge of state and federal rules, regulations, codes and standards governing radio communications operations and installation.

Knowledge of the use, operation, calibration and maintenance of various electronic tools, diagnostic equipment and software.

Strong verbal and written communication skills.

Physical Demands and Work Conditions

Emergency call center environment with periods of high stress and multi-tasking during emergency situations.

Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.

Hearing abilities required for general and phone communication, signals, and machine sounds.

Assignments are sedentary, occasionally alternating between sitting, twisting, standing, walking, crouching, and kneeling as required to perform job responsibilities.

Frequent wrist and finger manipulation to complete computer work.

Occasional lifting of 10-20 lbs.

Equipment used includes computers, phones, and standard office equipment in addition to Emergency Dispatch equipment depending on assignment.

Emergency Dispatch equipment may include but is not limited to Computer Aided Dispatch Applications (CAD), 911 systems, TTD machines, a variety of alarms and monitors, headsets, and two-way radios.

Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.

The content and nature of many calls is traumatic and disturbing, which may cause psychological distress.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Equal Opportunity Employment
Anoka County is committed to the principles of our affirmative action plan and equal employment opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our affirmative action plan and equal employment opportunity.

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO

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