Commercial Account Manager - Public Entity

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company's website at: www.alliant.com.

Summary
Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

Essential Duties And Responsibilities

Supports Producer in developing new business opportunities for existing clients and prospects

Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer

Analyzes and compares current exposures and develops renewal or new business specifications for marketing

Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy

Reviews and summarizes marketing results and prepares proposals

Finalizes proposals and presentations in coordination with Producer

Binds insurance coverage and prepares binders and/or delegate certificates issuance

Reviews policies for accuracy and review contracts

Prepares summaries and/or schedules of coverage for clients

Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections

Participates in the claims process as directed by management, including claim submission, follow-up and overall communication

Provides technical guidance to staff assisting with client needs or procedural issues

Notifies brokers of pertinent information related to client retention

Meets with clients as needed or directed by Producer

Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)

Other duties as assigned

Qualifications
EDUCATION / EXPERIENCE

Associate's Degree or equivalent combination of education and experience

Six (6) or more years related work experience

Valid Insurance License

Must continue to meet Continuing Education requirements for license renewal

Skills

Proficient in Microsoft Office Suite

Excellent verbal and written communication skills

Excellent customer service skills, including telephone and listening skills

Good leadership, problem solving and time management skills

Ability to work within a team and to foster teamwork

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law. Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com

For more information on Alliant Insurance Service's benefits, click here.

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