Amazon.com Services LLC is hiring: Public Relations Specialist, Grocery Communic

Amazon is looking for a talented and driven public relations professional to join our Grocery Communications team. In this role, you will support communications and public relations programs for Amazon's grocery business, including Whole Foods Market, with a focus on Quality Standards and Sustainability. You will also provide communications support for NGO engagement and partnerships. This is a cross-functional role that requires strong media relations skills, excellent writing, a keen eye for detail, and the ability to manage multiple programs in a fast-paced environment.

A successful candidate is a strategic thinker and skilled communicator who can translate complex topics — including the science behind banned ingredients, detailed sustainability initiatives, commitments to regenerative agriculture and supply chain practices — into clear, compelling narratives for media, executives, spokespeople and other key stakeholders. You will work across internal teams and with external partners to protect and advance Amazon's reputation in the grocery and sustainability space.

Key job responsibilities

Communications Program Management: Plan and execute complex communications programs across multiple internal teams, including earned media, stakeholder messaging, and proactive storytelling for Amazon's grocery quality standards and sustainability initiatives.

Media Relations: Develop and maintain cooperative relationships with relevant media representatives across food, retail, sustainability, and business media.

Content Development: Write and edit press releases, blogs, talking points, FAQs, briefing materials, and other communications content with timely, accurate, consistent, and unambiguous messaging.

Cross-Functional Collaboration: Work across teams — including Legal, Public Policy, Brand, and Business teams — to ensure communications programs are aligned with broader organizational goals, timelines and priorities.

NGO Communications Support: Provide communications support for NGO engagement and partnerships, including developing messaging, coordinating stakeholder alignment, and supporting external-facing materials.

Stakeholder Alignment: Set priorities and milestones with stakeholders, act as communications partner. Accelerate progress by driving timely decisions and clearing blockers.

Process Improvement: Identify and optimize program workflows and team processes; recommend cross-team process improvements to drive better outputs.

Reputational Risk Management, Measurement and Reporting: Monitor media and customer insights; identify trends and themes and share insights with stakeholders and leadership. Provide recommendations on perceived risks and opportunities. Review and monitor data (media hits, feedback, engagement metrics) as relevant.

BASIC QUALIFICATIONS

5+ years of recent professional communications or public relations experience

Bachelor's degree

Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams

Strong writing and editing skills, with experience producing press releases, talking points, FAQs, and other PR materials

Experience developing and maintaining media relationships, garnering positive earned media coverage

Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment

Experience identifying and mitigating reputational risk

PREFERRED QUALIFICATIONS

Experience in food, grocery, retail, sustainability, or consumer goods communications

Familiarity with sustainability topics (e.g., environmental certifications, food quality standards)

An entrepreneurial spirit, including ability to work independently and autonomously

Experience supporting NGO communications, partnerships, or stakeholder engagement

Experience working with or on behalf of a major consumer brand

Demonstrated ability to translate complex or technical topics into clear, accessible narratives for diverse audiences

Experience working cross-functionally with Legal, Policy, and/or Government Affairs teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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